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CareShare 360 is a vertical SaaS platform for medical and non-medical home care agencies. Its core goal is to help agencies attract and retain clients, patients, caregivers, and service providers. It brings together satisfaction surveys, caregiver feedback, and third-party online review requests to support reputation growth, quality management, and staff retention.
The product mainly includes EZ Review™, client/patient surveys, and caregiver/service provider surveys. EZ Review™ can send unlimited review requests to clients and patients via SMS or email, guiding them to leave reviews on Google, Facebook, Yelp, Glassdoor, Nextdoor, and custom channels. The client/patient surveys use a question framework validated by the Home Care Standards Bureau, helping agencies assess care quality and potentially earn a 5-star quality rating. Caregiver surveys can be sent monthly or quarterly to understand staff sentiment and satisfaction, helping reduce turnover.
The page lists two entry-level pricing tiers: EZ Review™ at $69.99/month, and CareShare Bundle at $99.99/month. The latter includes unlimited client surveys, unlimited caregiver surveys, EZ Review™, and all services. All monthly plans require a minimum 3-month commitment and are billed quarterly; annual billing waives 2 months. The page offers Start free trial and Request a demo, but does not specify the trial length, feature limitations, or payment requirements.
Its strengths are a very clear positioning around client acquisition, reputation, satisfaction, and caregiver retention for home care agencies. Unlimited surveys and review requests are friendly to teams with high-frequency operations, and public pricing makes initial budgeting easier. Its drawbacks are that public materials do not disclose team permissions, data security, privacy compliance, API availability, developer support, or integration capabilities with care management systems. The supported review platforms are also clearly centered on the North American ecosystem.
It is better suited to home care agencies, home care chains, and small care service providers in the United States or those that rely mainly on North American review platforms for customer acquisition. Information on network accessibility from China, payment methods, and local compliance adaptation has not been disclosed, so its access status is unknown. If your primary market is China, alternatives may include survey tools such as 问卷星, 腾讯问卷, and 金数据, or a workflow combining local private-domain traffic operations with Chinese review platforms.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on careshare360.com official site.
careshare360.com is an United States Forms & Survey provider. TG4G tracks its product information, with monthly pricing from $69.99, an overall rating of 6.0/10, and a China-accessibility score of Limited (proxy recommended). Click "Visit Official Site" to reach careshare360.com directly.