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Consul Rocketz（コンサルロケッツ株式会社） is a Japanese e-commerce operations support company. Its official positioning is as an operations outsourcing and production service provider for Rakuten Ichiba, Yahoo! Shopping, Amazon, and e-commerce websites. Founded in 2017, the company has offices in Kobe and Yokohama. Its services include e-commerce operations outsourcing, e-commerce consulting, and web production.
Its focus is not on providing SaaS tools, but on supporting stores through an outsourced operations and production team. Services can include consulting, site analysis, improvement proposals, reporting, meetings, banner creation, thumbnails, product page design, coding, product/category registration and editing, SEO, review countermeasures, promotional planning, ad management, email newsletters, and LINE distribution. Supported platforms include Rakuten Ichiba, Yahoo! Shopping, Amazon, self-built websites, and JRE MALL. It also supports unified operations across multiple stores. Note that the text explicitly states that it can generally handle tasks “except orders, inquiries, and shipping,” so order processing, customer support inquiries, and fulfillment are not within its outsourcing scope.
Pricing is disclosed in relatively concrete terms: Rakuten operations have an initial fee of JPY 100,000 and a monthly fee from JPY 330,000; Yahoo starts at an initial fee of JPY 100,000 and a monthly fee from JPY 200,000; Amazon/JRE MALL starts at an initial fee of JPY 50,000 and a monthly fee from JPY 150,000, typically renewed every 6 months. The Rakuten “一蓮托生” plan has an initial fee of JPY 0 and is based on sales-performance compensation, with 12-month renewals. It targets stores with strong products but limited initial budgets that want to push monthly sales above JPY 3 million within a year. Rakuten promotional planning starts from JPY 100,000 per month, while ad operations and LINE distribution start from JPY 30,000 per month.
Its strengths lie in how closely it fits Japanese marketplace operations. It can coordinate landing pages, promotions, and advertising around events such as Rakuten major sales campaigns, Yahoo’s Super PayPay Festival, and Amazon Prime Day. Production team members can communicate directly, and simple revisions are claimed to be deliverable as quickly as the same day. The drawbacks are clear service boundaries: it does not cover shipping or customer inquiries; multi-store operations and some plans require separate discussion; and lighter plans rely mostly on chat-based communication, limiting their depth. Payment methods, cross-border settlement, and logistics resources are not disclosed.
It is better suited to brands or merchants that have already entered the Japanese e-commerce market and have product and inventory capabilities, but lack Japanese-language operations, design, and campaign execution teams. Chinese sellers operating on Japan’s Rakuten, Yahoo, or Amazon can consider it as a local operations outsourcing candidate, but should independently confirm contract language, payment methods, shipping, and customer support arrangements. The text does not provide information on website accessibility from mainland China, so this is considered unknown. Alternatives include other Japanese local e-commerce operations agencies, official platform support, and Shopify site-building and operations service providers.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on c-rocketz.com official site.
c-rocketz.com is an Japan E-commerce provider. TG4G tracks its product information, an overall rating of 6.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach c-rocketz.com directly.