boast.io

What It Is

Boast is a video testimonial, customer feedback, and review collection platform. Its core use case is helping businesses send feedback requests to customers, collect video, text, image, and other types of content, and embed high-quality customer stories on their websites or use them in marketing. The site highlights that it has served more than 10,000 organizations and collected 200,000+ customer stories.

Core Features and Data Scale

Boast offers a fairly complete workflow: Forms are used to collect feedback and video testimonials; Sequences automate review-request campaigns; Responses centralizes the management of reviews, feedback, and videos; Widgets let businesses display testimonials on their websites; and Contacts helps segment customers, request feedback based on conditions, and track sentiment. On the video side, different plans support 720p HD, 1080p HD, and up to 4K, with video lengths ranging from 5 to 15 minutes. It also supports automated editing features such as trimming, clip reordering, intros and outros, watermarks, and music. Data mainly comes from a company’s own customers via forms, landing pages, email/SMS requests, as well as feedback submitted through Google, Facebook, and third-party review tools.

Pricing and Free Trial

Boast uses a subscription model with monthly and annual billing. On annual billing, Basic is $50/month, Team is $100/month, and Premium is $208/month, including 600, 1,800, and 6,000 responses per year respectively. Monthly billing costs $59, $119, and $249/month, corresponding to 50, 150, and 500 responses per month. The Enterprise plan can be customized with unlimited responses, forms, locations, and staff, and includes a dedicated account manager. Boast offers a 14-day free trial with no credit card required, but trial videos, widgets, and forms include watermarks and trial notices; gift cards and SMS are not available during the trial. The company also states clearly that it does not offer refunds.

Integrations, Support, and Who It’s For

For integrations, Boast explicitly supports Zapier, allowing connections to thousands of apps. On the display side, it supports embeddable website widgets, while on the collection side it supports Boast-hosted landing pages. Support resources include educational guides, toolkit templates, a knowledge base, and phone, email, and chat support from 9am–5pm EST. Basic is best suited for small businesses, Team for mid-sized teams, and Premium for larger companies and agencies.

Pros, Cons, and Access from China

Boast’s main strength is its clear end-to-end workflow from requesting testimonials to collecting, managing, and displaying them, making it especially useful for marketing teams focused on trust-building and conversion rate optimization. Its plan limits are also relatively transparent. Downsides include tighter restrictions on lower-tier plans, pricing that may be high for early-stage teams, and a no-refund policy that requires caution before subscribing. The page does not provide information about access from mainland China or supported payment methods, so China accessibility is unknown. Alternatives worth considering include Senja, Testimonial.to, VideoAsk, and Trustmary.