biggermsp.com

What It Is

BiggerMSP is an online training portal powered by Bigger Brains, with a very specific positioning: it serves MSPs, CSPs, and IT service companies rather than individual learners directly. It allows IT service providers to sell online courses to their clients, bundle training into managed service plans, or use it for internal team training. Delivery can be handled through their own websites as well as Microsoft Teams, Webex, CloudRadial, Invarosoft, DeskDirector, and other entry points.

Core Courses and Learning Format

The platform offers more than 225 courses and over 4,400 video modules, covering areas such as Microsoft 365 & Office, business skills, HIPAA, workplace harassment, cybersecurity, and more. The content leans toward general business productivity, compliance, and security awareness training for organizations. The source material emphasizes that employees can access courses anytime on PC, Mac, iPad, or smartphone, and that users get unlimited access to the full course library. This makes it closer to a recorded, self-paced learning model; there is no mention of live classes, 1-on-1 coaching, or formal certification credentials.

Pricing and MSP Capabilities

The pricing is fairly MSP-friendly: reseller accounts are free and include 2 internal NFR licenses. User licenses range from $0.10 to $4 per user per month, with no long-term commitment and the ability to cancel at any time. However, the source does not specify plan tiers, minimum purchase quantities, or payment methods. Beyond courses, BiggerMSP also provides a co-branded course catalog, white-label marketing materials, flyers, blog/social media content, and email campaigns to help service providers package training as a value-added service. Administrators can create courses and learning paths, assign training, and view reports.

Pros and Cons

Its strengths are clear positioning, a low barrier to entry, coverage of common corporate training needs, and tight integration with tools and client portals commonly used by MSPs. Founder Chip Reaves has an MSP industry background, and the source also notes that more than 2,000 MSPs have used its training library since 2012, giving it some industry track record. The limitations are that public information is relatively thin on certificates, course languages, instructor profiles, payment methods, and localization support. If an organization needs Chinese-language courses, certifications for highly regulated industries, or in-depth technical hands-on labs, further verification is needed.

Who It’s For and Access from China

BiggerMSP is best suited for IT service providers that want to improve client retention, increase revenue, or reduce basic support tickets. It also fits MSPs looking to include Microsoft 365, cybersecurity awareness, and compliance courses in their client service packages. Access conditions from mainland China are not described in the source material, and payment methods are also not disclosed. Before rollout, it is advisable to test access speed, video playback stability, and invoice/payment feasibility. If serving Chinese customers, alternatives worth evaluating include LinkedIn Learning, Udemy Business, Coursera for Business, as well as Chinese enterprise training platforms such as 云学堂 and 网易云课堂企业培训.