besuchermanagement.net

What It Is

WELCOME Besuchermanagement is a cloud-based visitor management platform for corporate receptions, office buildings, factories, and business campuses. Rather than serving as a simple sign-in sheet, it connects appointment scheduling, visit confirmation, check-in, visitor badges, agreement signing, notifications, access-control integration, and reporting into a complete visitor workflow, with an emphasis on security, traceability, and DSGVO/GDPR compliance.

Core Capabilities

The product offers a fairly complete set of core modules. Its digital visitor log lets staff view expected, currently present, and checked-out visitors, with one-click Check-in/Check-out support. After a visitor signs in, the employee they are visiting is notified automatically. Self Check-in allows visitors to register using a booking confirmation code, while walk-in visitors can also be entered at reception. Touchless check-in via the visitor’s own phone is supported as well. The system can automatically print visitor badges, with layouts customizable to a company’s CI, and supports both paper labels and rewritable plastic cards.

Integrations, Collaboration, and Security

A standout feature is the Outlook Add-in: when employees create meetings in the familiar Outlook environment, external attendees, subject, time, meeting room, and other details can be synced automatically to WELCOME, so reception can see upcoming visitors in advance. Email confirmations support corporate templates, Maps integration for directions, safety-protocol attachments, and Wallet pkpass. On the security side, the system supports electronic signing of safety instructions, NDAs, and company rules, manages the validity periods of signed documents, and references DSGVO consent, deletion deadlines, banned-visitor lists, sanctions lists, and fire evacuation lists. For access control, it can integrate with QR scanners, turnstiles, door controllers, barriers, truck gates, and similar hardware, making it suitable for unmanned receptions as well as campus vehicle and visitor flow management.

Pricing and Limitations

The page clearly offers a free trial and a free online demo, but it does not disclose plans, pricing, billing cycles, or limits on users or locations. There is also no visible information on APIs, webhooks, developer documentation, security certifications, encryption, or data residency. Its third-party integrations appear to focus mainly on Microsoft Outlook/Exchange, Maps, Wallet, and physical access-control hardware, so the openness of its ecosystem still needs to be verified.

Best Fit and Access from China

WELCOME is best suited to European companies that need front-desk reception workflows, visitor badge printing, compliant visitor agreement signing, multi-location and multilingual support, campus access control, or unmanned reception scenarios—especially manufacturers, industrial sites, and office campuses. The available text does not disclose access conditions from China, and payment methods are also unknown. For deployment in China, key points to verify include network connectivity, Chinese-language UI support, cross-border data handling, and compatibility with local hardware. Comparable options include Envoy Visitors, Proxyclick, SwipedOn, and iLobby, or visitor appointment tools in DingTalk/WeCom and local Chinese visitor management systems.