beourguest.app

What It Is

Be Our Guest is a multilingual digital welcome book service for boutique hotels, villas, short-term rental hosts, and vacation properties. It is not a feature-heavy enterprise SaaS product in the traditional sense, but more of a “design studio + online welcome guide” delivery model: the team learns about the property through an interview, then writes, designs, and builds a mobile web-based guide that guests can access via QR code or private link.

Core Features and Experience

Its core value is bringing check-in instructions, WiFi passwords, house rules, emergency contacts, and local dining and activity recommendations into one mobile-friendly experience. Pages support clickable maps and click-to-call buttons. Guests do not need to download an app—they can simply open it in a browser, and after loading, it can be accessed offline. Language coverage includes English, Greek, German, French, Spanish, Italian, Arabic, Russian, and Mandarin Chinese, making it suitable for accommodation businesses with a high share of international guests.

Pricing and Delivery Model

The product uses a one-time fee model, with no subscription, annual fee, or per-guest charge. Starter is €149 and is suitable for a single property using a standard template; Signature is €299 and adds custom design plus story-driven copywriting; Pro is €499, covers up to 3 properties, and includes a complete concierge-style experience with priority updates. Prices exclude VAT. Delivery usually takes 10 to 15 business days after the interview, while multi-property or multilingual projects receive a separate timeline.

Pros and Cons

Its strengths are clear pricing, predictable one-time costs, and an emphasis on aesthetics, copywriting, and local experience—not merely filling information into a template. After delivery, hosts can use an editing link to update WiFi details, check-in instructions, and seasonal recommendations themselves, reducing the maintenance burden. The limitation is that the website does not disclose common enterprise software capabilities such as team permissions, APIs, developer support, security certifications, or system integrations. As a result, it is better suited to small and mid-sized accommodation owners than to large hotel chains that require centralized permissions, deep PMS integration, and a multi-property operations backend.

Who It’s For and Access from China

It is a good fit for villas, boutique hotels, Airbnb hosts, and island resort properties with a relatively high share of international travelers, especially those looking to reduce repetitive guest questions and improve review quality. For Chinese users, the website’s accessibility and payment methods are not disclosed, so china_access can only be marked as unknown. If targeting travelers from mainland China, alternatives such as mini programs, WeChat Official Account H5 pages, or localized hotel guest systems may also be worth considering.