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Known is a personal SaaS tool built for relationship-driven work. Its core proposition is not to be a CRM that simply “stores information” for users, but to help users genuinely remember important details about other people. After a conversation, users record key points in natural language; Known’s AI turns those notes into facts that are easy to recall, then uses spaced review to help move them into long-term memory.
The workflow is lightweight: record conversation details, check your memory regularly, and recall specifics in real conversations without having to search through a database. Memory checks use a Q&A format: users first try to recall the answer, then reveal it and mark whether they remembered or forgot. The system provides a summary of session performance and tracks progress through a Known Score. For networking events, Known supports scanning LinkedIn QR codes, adding quick notes, and then jumping to LinkedIn to initiate a connection.
Pricing is very straightforward: the free plan lets you keep long-term records for 20 people and does not require a credit card; the Pro plan costs $5 per month, supports unlimited people, and can be canceled at any time. It is suitable for coaches, consultants, founders, executives, salespeople, and active networkers who need to remember background information about clients, investors, candidates, or partners. It is more of a personal relationship-memory training tool than a full sales pipeline management system.
Its strengths are a differentiated positioning, low friction, friendly pricing, and the use of spaced repetition to solve the common pain point of “I’ve met them before, but I can’t remember the details.” The limitations are also clear: the website does not disclose team collaboration features, permissions, data security compliance, payment methods, API access, or developer support. Third-party integrations currently appear to be limited to LinkedIn QR code-related capabilities, so it is unlikely to replace a mature CRM.
The provided text does not state how well Known works from mainland China. LinkedIn-related features may be uncertain in domestic network environments, and it is also unclear whether payments support Chinese bank cards or local payment methods. If your main use case is in the Chinese market, alternatives for record-keeping could include WeCom customer management, Feishu/DingTalk customer notes, Notion, or Yuque, though these usually do not have Known’s specific focus on relationship-memory training.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on beknown.pro official site.
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