badgersolution.com

What It Is

Badger is a freight and fleet tracking SaaS product from Badger Application, LLC. Its core idea is to replace traditional in-vehicle tracking hardware with the iPhone or Android phones that drivers already have. Drivers download the free app and enter a shipment shortcode; during transit, the system updates location, status, and ETA in the background. Shippers, carriers, 3PLs, manufacturers, and consignees can view in-transit information through a web dashboard.

Core Capabilities

The product is built around the Open Shipment Dashboard. Users can create shipments and enter customer, carrier, driver phone number, BOL, PO, Load ID, dimensions and weight, origin and destination, contacts, and timing information. The dashboard shows whether a shipment is completed, on time, or delayed, and supports filtering by customer, carrier, origin, and destination, as well as a map view. For notifications, users can choose to receive email updates every 15 minutes, 30 minutes, 1 hour, 2 hours, or 4 hours, with an automatic alert 30 minutes before arrival. Drivers can report delays and loading issues, and upload up to 6 POD photos upon delivery. The system states that it does not track drivers between shipments.

Pricing and Deployment

Pricing is straightforward: $99.99/month with a 1-year commitment, with no limits on organization size, fleet size, number of drivers, or number of shipments. Annual prepayment gets a 10% discount. The driver app is free. Getting started requires creating an account and entering a credit card. Deployment is cloud SaaS plus a mobile app; the website supports both desktop and mobile access, and there is no visible self-hosted option.

Integrations, Collaboration, and Security

Badger explicitly mentions syncing addresses with Google Maps to reduce input errors, and says it can integrate with TMS and dispatch software, but users need to contact support to arrange a consultation; no public API documentation is disclosed. For collaboration, view-only users from supply chain partners or customers can be added for free. Managers or 3PLs with edit permissions can also update shipments. On security, the available text only states that information is protected as required by law, that users are responsible for safeguarding account passwords, and that location information is disclosed only to authorized parties. There is no visible enterprise-grade compliance information such as SOC 2, ISO 27001, SSO, or audit logs.

Pros, Cons, and Who It’s For

The main advantages are a clear pricing model, no hardware requirement, and a low barrier to adoption. It is especially suitable for small and midsize carriers, 3PLs, and manufacturers that need to provide customers with shipment visibility. Limitations include support hours of only 9:00–17:00 Eastern Time on weekdays, no disclosed free trial, and terms suggesting the service may be limited to the United States, Canada, and Mexico, making it more of a tool for North American logistics scenarios.

Access from China and Alternatives

The available text does not provide information on mainland China access, RMB payment, or local compliance, and payment is by credit card. Network availability is unknown. If your operations are primarily in China, it is worth also evaluating G7, Yiliu, products in the Manbang ecosystem, or other local logistics visibility solutions. For international transportation, alternatives to compare include FourKites, project44, and MacroPoint.