akitais.com

What It Is

Akita Intelligent Solutions is the digital transformation division of Akita Systems, with headquarters/offices in London, Kent, and Leeds. It is a Microsoft Business Applications service provider for UK and international clients. Rather than being a single standard SaaS product, it provides consulting, implementation, migration, custom development, training, and ongoing support around Microsoft Dynamics 365, Business Central, SharePoint Online, and Power Platform.

Core Capabilities

On the ERP side, Akita covers Business Central consulting, implementation, migration, ERP Hosting, training, and support, extending into scenarios such as manufacturing, finance, inventory, warehousing, quality inspection, and service management. On the CRM side, its services include Dynamics 365 Field Service, Sales, Customer Service, Customer Insights/Marketing, Project Operations, as well as audits, development, integrations, licensing, health checks, and support. For collaboration and content management, it builds solutions based on SharePoint Online, including intranets, external portals, document management, quality management, project management, HR, and ATS solutions. In low-code and data analytics, it covers Power Apps, Power BI, Power Automate, and Power Pages.

Pricing and Delivery

The main content does not disclose standard packages or pricing, only showing an entry point to a Pricing page and repeatedly mentioning Licensing. Given its service model, purchases will typically include Microsoft license fees as well as Akita’s consulting, implementation, development, and support fees. Its project methodology follows Microsoft Sure Start’s six phases: diagnosis, analysis, design, development, deployment, and operation. This makes it better suited to more complex enterprise-level implementations rather than lightweight self-service purchasing.

Pros and Cons

Its strengths lie in its comprehensive coverage of the Microsoft ecosystem: it can handle ERP/CRM as well as SharePoint and Power Platform, and it has capabilities in data migration, integration, custom development, training, and operational support. The website also mentions experience with data security, GDPR, DevOps, and Agile. Its limitations are that publicly available information lacks clear pricing, SLA details, security certifications, and implementation timelines. At the same time, its solutions are highly dependent on the Microsoft technology stack, making it less attractive to companies outside the Microsoft ecosystem.

Who It’s For and Access from China

It is better suited to medium to large organizations looking to move to the cloud or optimize Microsoft ERP/CRM, industry clients in sectors such as manufacturing, facilities management, energy, pharmaceuticals, and construction, as well as IT, accounting, and consulting firms that need white-label delivery of Microsoft business applications. Access from mainland China is not addressed in the main content, and there is no disclosure of Chinese-language services, local data compliance, or deployment support for the China region, so it is assessed as “unknown.”