ClinInfo SAS is a French company founded in 1998, focused on digital eClinical solutions for interventional and non-interventional clinical research. It is not positioned as a general-purpose enterprise SaaS product, but as a project-based platform for CROs, biotech companies, sponsors, and clinical research teams. It supports everything from small feasibility studies to large international clinical trials, and the website says it has served more than 50 countries.
The platform offers a fairly complete set of modules, including eCRF, ePRO, IWRS, CDMS, eTMF, and CTMS. Its eCRF features customizable online questionnaires, edit checks, conditional questions, CRA queries, risk-based monitoring, email reminders, and file uploads. eTMF is used to centrally store trial documents, with support for the DIA model or custom classifications, version management, and missing-document tracking. CTMS covers monitoring activities, protocol deviations, KRIs, and budget control. The system can be tailored by project across visual design, data flows, electronic signatures, vigilance workflows, reminders, and reporting.
The website does not publish plans, pricing, or billing metrics, and instead reflects a strongly project-based and customized approach. It provides an entry point for a “free trial application”; after submitting country and contact-permission information, users can obtain login details, but the scope and duration of the trial are not specified. As a result, procurement requires discussion with sales, making it more suitable for organizations with relatively formal budgeting and compliance processes.
Security and compliance are clear strengths. Both French and US hosting facilities are described as ISO-27001 certified, and the European setup has France’s HDS certification for hosting health data. The site also references GDPR, 21 CFR Part 11, GMP Annex 11, ICH GCP, ISO-14155, and GAMP 5 validation. It supports daily backups, firewalls, vulnerability reports, penetration testing, and disaster recovery plans. APIs can connect to external IT infrastructure to enable automated data transfer, synchronization, and report delivery. For support, phone or email assistance is available in English and French on business days, while urgent matters such as randomization and safety are covered by 24/7 on-call support.
Its strengths are a comprehensive clinical research module set, deep customization, and solid compliance documentation and validation processes. It is well suited to international multicenter trials, medical device studies, and CROs or sponsors that need audit-ready materials. Limitations include opaque pricing, no clear self-hosting information, and public materials that are mainly in English and French. For Chinese teams, language, contracting, and implementation collaboration may involve additional costs.
The public content does not provide information about China-based nodes, ICP filing, RMB payment, or local support, so access status can only be marked as unknown. If running trials in mainland China, teams should further assess cross-border data requirements, network connectivity, payment and contracting arrangements, and local regulatory obligations. Comparable options include Medidata Rave, Veeva Vault Clinical, Castor, OpenClinica, as well as local Chinese clinical research digitalization vendors.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on clininfo.fr official site.
clininfo.fr is an France SaaS Tools provider. TG4G tracks its product information, an overall rating of 6.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach clininfo.fr directly.