Dimension scores are derived from public data and fields; weighted into the composite. Reference only.
3900ヘルパー is a mobile job-matching app for home-visit care providers and care workers in Japan. It targets the common pain points of recruiting caregivers for home-visit care agencies: long hiring cycles, high costs, and unclear results from traditional job postings. Agencies can publish job listings in the app, which are then pushed to registered care workers who match criteria such as location and working dates/times.
An agency first registers its care office on mobile and publishes a job listing; publishing listings is free. Care workers who meet the requirements receive the information and can apply. At this stage, the agency can view details such as gender, age, qualifications, experience, work area, and appeal points, but not contact information. The agency then chooses either to request an interview or reject the applicant. Once an interview request is made, both parties’ contact details are revealed and the match is considered established. A notable feature is that matching is based on the “user” receiving care, rather than simply on an agency role, which in theory helps reduce mismatches between caregivers and specific service users.
The product uses a success-fee model: app registration, usage, and job posting are all free. A fee is charged when an agency sends an interview request to an applying care worker: 39,000 JPY tax included per case. One case means a match between one care worker and one service user. If the agency rejects the applicant, no fee is charged; however, even if the interview does not lead to an actual hire, the fee is not waived. Each job listing remains public for 2 weeks and can be republished as needed.
Based on the available text, 3900ヘルパー looks more like a vertical recruitment marketplace than a full HR SaaS product. There is no disclosed support for third-party integrations, APIs, team permissions, bulk management, data export, or self-hosting. In terms of data privacy, it includes some basic safeguards: care worker contact information is hidden before the interview stage, and service users’ names and contact details are also not displayed. However, no security certifications, compliance frameworks, or encryption details are provided.
Its strengths are a focused use case, zero upfront cost, and relatively granular matching. It is suitable for Japanese home-visit care agencies that need to quickly add caregivers for specific service users. The drawback is that billing is triggered at the interview stage rather than final employment, so agencies still bear the cost of failed interviews. The available information also does not provide key decision-making metrics such as caregiver pool size, regional coverage, or success rates.
Access from mainland China and supported payment methods are not disclosed, so they should be considered unknown. The product is clearly built for Japan’s care market. Chinese organizations would typically be better served by local recruitment platforms, industry talent service providers, or their own recruitment channels as alternatives.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on 3900helper.com official site.
3900helper.com is an Japan Hiring & Remote provider. TG4G tracks its product information, an overall rating of 6.0/10, and a China-accessibility score of Limited (proxy recommended). Click "Visit Official Site" to reach 3900helper.com directly.