39.com

Basic Platform Information

39.com is the domain name of 39 Health Net, a well-established domestic Chinese medical and health information platform. It has been operating since 2000, making it one of China's earliest public-facing medical and health information service platforms. It holds full compliant operation qualifications, including an official license for Internet pharmaceutical information services. The platform positions itself to provide the general public with high-quality healthcare information and basic online health services, with its core functions centered on health information query and health education.

Core Functions and Services

The platform's core functions cover five main categories:

1. Disease Search: It provides basic health education information including causes, symptoms and treatment plans for diseases across all clinical departments, and supports categorized searching by department and by symptom;
2. Medical Visit Tools: It offers a search database covering more than 37,000 hospitals across 189 Chinese cities, supports finding corresponding hospitals and doctors by city and department, and also has a built-in self-assessment symptom checker to help users get a preliminary match for possible conditions and guide the direction of medical consultation;
3. Drug Search: It supports categorized searching for Western medicine, Chinese patent medicine, health supplements and more, and provides basic drug information and industry news;
4. Health Information & Health Education: It updates daily on medical industry trends, cutting-edge medical developments, public health education content, plus professional health content created by contracted practicing physicians;
5. Online Q&A: It supports department-specific questions, with professional doctors answering health-related inquiries.

Pros and Cons Summary

Advantages

All basic platform services are completely free, with broad data coverage, clear categorization and user-friendly navigation. Its Chinese interface aligns with domestic users' usage habits, and years of operation have allowed it to build a relatively comprehensive medical information database that is updated in a timely manner to keep up with the latest medical developments.

Disadvantages

We encountered duplicate content loading issues on the pages we crawled, some content carries commercial promotion attributes, all content is for reference as general health education only and cannot replace in-person professional diagnosis and treatment, and the professional rigor of some health education content needs improvement.

Suitable Users and Access Status

All core services of this platform are open for free, and it is suitable for the general public to use for daily access to health knowledge, preliminary symptom self-checks, and looking up hospital and doctor information before a medical appointment. It cannot replace diagnosis and treatment from professional medical institutions. Currently, domestic users in China can access it directly, no VPN proxy is required.