Avify is a WhatsApp CRM and omnichannel operations platform for small and midsize businesses in Latin America. Its core goal is to connect customer conversations on WhatsApp, Instagram, and Messenger with orders, inventory, delivery, payments, electronic invoicing, and online stores. It is closer to a combination of “social messaging CRM + lightweight ecommerce back office + inventory/logistics system,” making it a good fit for merchants that use WhatsApp as their primary sales channel.
On the messaging side, Avify offers a unified inbox, agent assignment, tag-based filtering, quick replies, customer order history, and internal notes. On the sales side, users can create orders directly from chats, track order status, send product catalogs, and run WhatsApp broadcast campaigns. The inventory module supports real-time stock deduction, low-stock alerts, product variants, and inventory change history. For delivery, it integrates with Correos CR, Red Logistic, DHL, Moovin, and others. For payments, it supports payment links, SINPE Móvil, bank cards, and bank transfers, and also provides electronic invoicing capabilities for Hacienda.
Its pricing structure is relatively simple: the base plan costs USD 1,490/year, or about USD 124/month, and includes 5 users, 2 WhatsApp connections, 1 Instagram connection, 1 Messenger connection, plus the main feature modules. Additional users and additional connections each cost USD 190/year. The page states that a 7-day free trial is available with no credit card required, and users can also book a free demo.
Its strengths are its focused use case and its end-to-end coverage of the WhatsApp sales workflow. It is well suited to merchants that need to place orders, sync inventory, arrange shipping, and collect payments directly from chat. The single-plan structure also reduces the complexity of choosing between modules. The drawbacks are its strong regional orientation: its logistics, payment, and tax capabilities are clearly designed for Latin America and Costa Rica in particular. The website does not disclose detailed information about security certifications, data residency, backup policies, or advanced permissions, and it does not mention private deployment options.
Avify is suitable for ecommerce, retail, apparel, beauty, mother-and-baby, pet, electronics, and automotive lead-generation sales teams targeting the Latin American market. For Chinese companies focused on private-domain WhatsApp sales in Latin America, it may be worth considering. However, access from mainland China, RMB payment support, Chinese-language support, and compatibility with local logistics/payment providers are unclear, so network connectivity may need to be tested. Domestic alternatives in China include the WeCom ecosystem, Weimob, and Youzan, while international alternatives include HubSpot, Zoho, Kommo, respond.io, and WATI.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on avify.com official site.
avify.com is an 拉美 SaaS Tools (Whatsapp Crm) provider. TG4G tracks its product information, an overall rating of 7.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach avify.com directly.