360-ticketing.com

What It Is

360 Ticketing positions itself as an “Enterprise Solution Platform” for ticketing scenarios such as cinemas, theaters, stadiums, concerts, amusement parks, and leisure venues. It is not just a standalone ticket sales system, but a customizable ticketing operations platform that combines online/offline booking, seating, printing, scanning, POS, F&B, marketing, customer support, finance, and reporting.

Core Capabilities

The product emphasizes Plug & Play and COTS modules, which can be deployed as a full suite or used as standalone modules. Core modules include Bookings, Ticket Printing, Scanners, F&B, e-Wallet, WiFi, Digital Marketing, Help Desk, as well as QPOS, 360 FinDesk, QScan, QMPOS, 360 Show Master, and others. It is well suited to venue-based customers that need to connect ticketing, on-site spending, admission verification, and customer operations. The site also mentions multiple touchpoints such as Web, Mobile, Kiosk, and Call Center, suggesting a stronger focus on the complete customer journey and on-site operations.

Pricing and Deployment

The website does not disclose plans, pricing, licensing models, or free trial information. It only provides a Demo entry point, so pricing is likely handled through sales consultation. In terms of deployment, the page clearly states that its “solutions and services are cloud based.” Backup services mention either on-premises or cloud backup, but it is not confirmed whether the core system can be self-hosted. For payments, the site only says it integrates with multiple payment gateways, without listing specific providers.

Integrations, Security, and Support

Integration capability is one of its highlights: it supports payment gateways, BOCA printers, social media, compatibility with future software, and provides APIs, Integration Points, custom integrations, and custom feature development. Support services include Help Desk, frontline support, managed upgrades, managed backups, and post-event business analysis. However, security and compliance information is limited. Beyond managed backups, there are no clear details on encryption, permissions, auditing, PCI, GDPR, or other key requirements. For access control, the site only mentions administrator backend controls and staff role assignment, without a full RBAC description.

Pros, Cons, and Who It’s For

Its strengths are broad module coverage, strong vertical-industry fit, and a high degree of customization, making it especially suitable for cinema chains, multi-purpose venues, sports events, and large-scale performance operators. The main drawback is the lack of transparency in public information: pricing, SLA, security compliance, API documentation, and implementation details are all missing, which increases evaluation costs for small and mid-sized teams.

Access from China

Mainland China accessibility, payment localization, and local compliance status are unknown. If your primary target is the Chinese market, you may want to compare it with localized alternatives such as 大麦, 猫眼, 票星球, and 有赞门票. For cross-border venues or Middle East/international event operations, it is worth requesting a Demo, quotation, and compliance materials for further evaluation.