fm.Ninja is facility management software for small property managers and facilities teams, with a clear focus on day-to-day operations for organizations managing 1-20 properties with teams of 1-10 people. It aims to replace spreadsheets, email, and paper documents by centralizing work orders, vendors, assets, maintenance schedules, projects, invoices, and reporting in a single online platform.
The product covers a fairly complete lightweight FM/CMMS workflow. Work orders can be assigned to employees or vendors, with support for SLAs, priorities, checklists, photos, and history records. Vendor management includes insurance expiration reminders, document storage for COIs/W-9s/contracts, and a self-service update portal. Preventive maintenance can automatically generate recurring tasks. Asset tracking supports equipment registers, warranty reminders, and service history.
Project tasks include Kanban boards, budget vs. actual comparisons, dependencies, and multi-property support. The platform also includes multi-vendor RFQ comparison, invoice approval, CSV export, a public maintenance request portal, dashboards, email notifications, an audit activity stream, and role-based permissions.
Pricing is very straightforward: $35/user/month when paid monthly, or $29/user/month when paid annually, equivalent to $348/user per year. All features are included in a single plan, with unlimited work orders, unlimited properties, and unlimited vendors. There are no setup fees, no contracts, no per-property charges, and users can cancel. A free trial is available without a credit card and is said to include access to all features, but the trial length is not disclosed.
The advantages are its clear positioning and low implementation barrier, making it suitable for small teams that do not want to adopt a complex enterprise-grade CMMS. The single-plan pricing reduces uncertainty in product selection and budgeting. The vendor portal, request portal, and permissions system also provide practical value for collaboration.
The drawbacks are that the available information does not specify third-party integrations, API access, mobile apps, data security compliance, backups, or support SLAs. For large property groups, hospitals, manufacturing facilities, and other complex operations environments, the feature depth may be insufficient.
fm.Ninja is suitable for operations teams managing commercial buildings, residential properties, mixed-use facilities, HOA common areas, retail locations, and small office property portfolios. It is especially relevant for small teams moving from spreadsheets and email to standardized work order and maintenance workflows.
Access from mainland China, payment methods, and localization support are not disclosed, so china_access can only be assessed as unknown. Chinese teams should first test network connectivity, email notification deliverability, payment options, and data export/cross-border data requirements. International alternatives include UpKeep, Fiix, and MaintainX; domestic options may include local property management systems, ticketing/work order systems, or low-code platform-based implementations.
โ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on fm.ninja official site.
fm.ninja is an Unknown SaaS Tools provider. TG4G tracks its product information, an overall rating of 6.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach fm.ninja directly.