1plus1cares.com

What It Is

1+1 Cares is a U.S.-based in-home senior care referral agency. Its core positioning is not that of a traditional full-service care company, but rather a service that helps families screen, match with, and directly connect to qualified caregivers. The website primarily serves the California Bay Area, including Contra Costa County, Danville, San Ramon, Walnut Creek, Pleasanton, Dublin, Castro Valley, and nearby areas. Its headquarters are in San Jose.

Core Features

The platform provides caregiver background checks, reference verification, document review, and skills assessment, and claims that only about 1 in 8 caregiver applicants pass its screening process. Services include companion care, bathing and dressing assistance, mobility support, medication reminders, meal preparation, transportation, live-in care, dementia support, and post-surgery recovery care. Each family is assigned a Personal Care Advocate as a dedicated point of contact to help create a care plan, screen caregivers, and provide ongoing follow-up.

Pricing

The website does not publish specific hourly rates or package prices, and only lists two tiers: Premium and Elite. Premium focuses on personalized matching, screening, and ongoing support. Elite adds access to top-tier caregivers, home safety assessments, emergency care planning, massage and manicure services, meal planning, private trainers, and lifestyle management concierge services. Its main selling point is that families negotiate directly with caregivers, with costs said to be about 25% lower than traditional agencies.

Pros and Cons

The advantages are its flexible model, giving families greater control over caregiver selection and rates; its screening process, customer reviews, and years of operating history also help build trust. Its service scope covers most major needs in senior in-home care. The drawbacks are that pricing is not transparent and requires a phone call or scheduled consultation; as a referral agency, families may still need to take on more responsibility for hiring, scheduling, and communication; and compliance details such as insurance, licensing, and liability allocation are not sufficiently explained in the main content.

Who It’s For

It is best suited to families in the U.S., especially those in the California Bay Area looking for reliable caregivers for parents or relatives. For families that want to save money compared with traditional care agencies but do not want to recruit caregivers entirely on their own, 1+1 Cares can be quite appealing.

Access from China

The website can be accessed directly, but the service is highly local. For Chinese users, it has limited practical value unless they are arranging care for family members in the U.S.