核心功能TelemarketingLead GenerationCustomer SupportTechnical SupportOrder ProcessingEmail Campaign Design and ManagementDigital TransformationInbound and outbound call center servicesEmail and content marketingQuality assurance processes
核心功能模块Telemarketing、Lead Generation、Customer Support、Technical Support、Order Processing、Email Campaign Design and Management、Digital Transformation；正文还提到 inbound and outbound call center services、email and content marketing。
第三方集成提到使用 sophisticated CRM systems 和 call center software，但未披露具体第三方系统名称或集成方式。