一句话CloudMerc is a New York City-based IT solutions and managed services provider for small and medium-sized businesses.
定价Subscription / fixed-price contract / pay-as-you-go service Managed IT services are described as offered on a flat-rate subscription basis; the site also mentions flexible pay-as-you-go services and affordable fixed-price contracts, but no
适合谁Small to medium-sized businesses in New York City, especially companies with 5 to 150 staff needing outsourced IT support, backup, network management, and help
核心功能Managed IT servicesNetwork monitoring and managementServerworkstation and PC managementPatch management and software updatesVirus removal and antivirus implementationOffsite backup and recoveryBare metal server imagingExchangeSQLSharePoint and Windows Server backupEmail and collaboration services
核心功能模块Managed IT Services；Enterprise Management Solutions；Internet/Intranet Services；Preventative Maintenance Solutions；Business Recovery Services；Offsite Backup Services；网络监控与管理；服务器/PC/工作站管理；补丁管理；病毒清除；邮件与协作；VPN、防火墙、入侵检测与安全监控；数据备份与恢复。
套餐与定价网站未披露具体价格。文本提到面向中小企业提供flat rate subscription基础的托管IT服务，也支持flexible pay-as-you-go services和affordable fixed price contracts。
第三方集成提到团队具备Microsoft、VMware、Citrix认证；备份支持Windows Server、SQL Server、SharePoint Server、Exchange Server、Windows环境，以及Android、iPhone、BlackBerry、笔记本、工作站和文件服务器数据备份。未披露标准SaaS集成市场。
团队协作与权限提供专属IT manager、client advocate、business development manager和工程师池；未披露产品内团队协作、角色权限或多租户管理细节。
数据安全合规备份服务声称提供三层加密：本地、传输中和数据中心；支持连续数据保护、无限版本、无限归档、恢复校验、集中化报告、Exchange粒度恢复，并提到满足合规要求，但未列出具体合规认证。
部署方式(云/自托管)以现场技术服务、托管IT服务和云端在线备份为主；Cloudmerc ServerSave将备份镜像、文件和文件夹安全传输到云端。未说明是否支持自托管部署。
中国访问未知
适用场景SMB outsourced IT help desknetwork managementserver and workstation maintenanceoffsite backupdisaster recovery planningExchange/SQL/SharePoint backuppreventative IT maintenance.
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