一句话AQ3 is a web-based CRM and sales-service-management SaaS for POU cooler dealers to manage customers, service records, work orders and customer portal requests.
适合谁POU cooler dealers and POU industry service businesses that need centralized customer database and service/work-order management.
核心功能Web-based centralized customer database CRMCustomer Portal for account informationservice requestsbalances and service historyService Management and work order automationOpen case follow-up and complaint escalationCustomer service call loggingService calendar by day/week/month and technicianWork order queuescheduling and status monitoring
核心功能模块集中式客户数据库CRM、客户门户、服务管理、工单自动化、开放案例跟进、客服通话记录、客户请求处理、待排程工单队列、服务日历、杂项服务排程、工单状态监控。
免费版/试用网站提供Request Demo表单，但未说明免费版或免费试用。
团队协作与权限文本提到客户问题可升级至管理层处理，并可按技术人员查看服务日历；未披露详细角色权限、审批或团队协作配置。
部署方式(云/自托管)Web-based Software-as-a-Service，未提及自托管。
中国访问未知
适用场景POU饮水机/冷却器经销商的客户数据库管理、服务工单调度、客服通话记录、客户投诉跟进、客户自助查询余额和服务历史。
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