TakeGo is an online ordering and restaurant operations SaaS for restaurants, bars, and food-service merchants, built around a fixed monthly fee model with “no sales commission.” It covers digital menus, takeaway and delivery, dine-in QR ordering, POS/backoffice, KDS kitchen display, CRM, and multi-location management. Its goal is to help restaurants move away from the high commissions charged by third-party delivery platforms and build their own ordering channels.
The feature set is closely aligned with the full restaurant workflow. Digital menus support images, descriptions, allergens, categories, real-time price changes, and marking sold-out items as unavailable, along with unlimited QR codes and automatic translation into 6 languages. Online ordering supports takeaway, pickup, delivery radius settings, per-kilometer charges beyond the standard range, reservations up to 7 days in advance, and either full payment or a 50% deposit. The KDS can automatically accept orders and update statuses such as “preparing,” “baking,” and “completed,” with notifications sent to customers. Higher-tier plans also include dine-in QR ordering, online reservations, reviews, loyalty features, CRM, Email/SMS campaigns, multi-location Smart Routing, branch-specific menus, and separate opening hours. For third-party integrations, the text explicitly mentions MBWay, card payments/Stripe, Moloni, Vendus, and Uber.
Public pricing is straightforward: Digital Menu at €24.99/month; Takeaway & Delivery at €99.99/month; and Total at €149.99/month. All plans are advertised as having no hidden fees, 0% commission, no long-term lock-in, and cancellation at any time. The page shows “Começar Grátis,” but does not specify the free trial duration or the limits of any free plan. For support, TakeGo offers Portuguese-language support, WhatsApp/phone contact, and claims the team responds within 1 hour. During onboarding, it can help configure menus, delivery areas, and business hours.
Its strengths are comprehensive coverage of restaurant scenarios and a fixed monthly fee that can be cost-effective for restaurants with higher order volumes. Hardware requirements are low: it can run on Android tablets, iPads, or phones, and may be compatible with existing thermal printers. The downsides are limited disclosure around team permissions, SLA, API documentation, and self-hosting capabilities. While the privacy terms mention HTTPS/SSL, password encryption, webhook signature verification, and GDPR rights, there is no detailed information on security certifications. TakeGo is best suited to single-location restaurants and chains in Portugal and the broader European market that want to build their own digital channels for takeaway, delivery, and dine-in ordering.
Access from China is unknown. Its payments and integrations are clearly geared toward the European ecosystem, with no visible support for WeChat Pay, Alipay, Chinese invoicing, or local delivery platform integrations. For restaurant merchants in China, more practical alternatives include Meituan/Ele.me merchant systems, Youzan Catering, 2Dfire, Keruyun, and Hualala.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on takego.it official site.
takego.it is an Italy SaaS Tools provider. TG4G tracks its product information, an overall rating of 7.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach takego.it directly.