SitPup is online booking software for the pet care industry, serving pet hotels, pet boarding/sitting providers, pet groomers, trainers, and similar businesses. Its core idea is to help merchants quickly create a publicly shareable online page that showcases photos, services, pricing, and available time slots. Customers can book appointments on their own 24/7, while merchants manage bookings through the backend and mobile app.
Based on the available information, SitPupβs basic modules include an online profile page, booking management, calendar and availability controls, customer management, a mobile app, email notifications, and app push notifications. Businesses can set working hours, breaks, and unavailable dates, reducing the back-and-forth typically needed to confirm schedules. The Starter and Pro plans mainly increase booking volume, photo/video display options, and notification capabilities. The Business plan is expected to support company management, teams, role management, and an embeddable booking widget for existing websites, but it is currently marked as Coming soon.
SitPup uses a free tier plus monthly subscription model. Free is $0/month and includes an online page, calendar, 5 bookings per month, 1 gallery photo, and the mobile app, with no credit card required. Starter costs $19/month, increases the limit to 50 bookings per month, and adds email and push notifications. Pro costs $39/month and includes unlimited bookings, video showcase, up to 15 gallery photos, a Featured profile, and priority support. Subscriptions are processed by Paddle, renew automatically, and can be canceled at any time, though the refund policy is relatively strict and generally does not refund fees already paid.
The main advantages are its clear industry focus and straightforward workflow for booking, showcasing services, and mobile management for pet service providers, making it suitable for small teams or solo professionals looking to get online quickly. The free plan lowers the barrier to trying it, and pricing is fairly transparent. The downsides are that public information does not show API, webhook, or advanced third-party integration support; data security and compliance are only addressed at the terms-of-service level, with no disclosed details on encryption, backups, or GDPR; and team permissions and the website widget are still planned for a future release.
SitPup is better suited to pet care businesses in overseas markets that rely on Instagram and Facebook for customer acquisition, especially those that need a simple booking page rather than a full business website. China access conditions are not disclosed in the available text. Payments are handled through Paddle, so users in mainland China may face uncertainty around international cards, billing/tax issues, and access stability. If your main customers are in China, it may be worth comparing WeChat Mini Program booking solutions, WeCom ecosystem booking tools, or general booking platforms such as Calendly, Setmore, and SimplyBook.me.
β This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on sitpup.com official site.
sitpup.com is an Poland SaaS Tools provider. TG4G tracks its product information, an overall rating of 7.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach sitpup.com directly.