eGlobe Solutions (roomsorder.com/eglobe-solutions.com) is a hotel technology platform under Direct Hotels Ltd. Founded in 2007, it provides all-in-one hospitality software for hotels, resorts, boutique properties, short-term rentals, hostels, guesthouses, and travel agencies. According to its website, it serves 7,000+ properties worldwide, covers 20+ countries, and connects to 100+ global OTAs and distribution channels.
Its product suite is fairly comprehensive, including Cloud PMS, Channel Manager, Cloud POS, Booking Engine, Google Hotel Ads, Website Builder, Stay B2B, payment gateway integrations, and a PMS API. The PMS supports room allocation, invoicing, reporting, check-in/check-out, offline bookings, multi-property management, user activity logs, and more. The Channel Manager enables real-time price and inventory management across multiple OTAs, with support for dynamic pricing and rate-parity alerts. The Booking Engine emphasizes one-page booking, multiple payment gateways, and discount options. PMS Pro further expands into POS, night audit, advanced reporting, housekeeping, room blocking, and a room service app.
The website lists three tiers: Starter, Standard, and PMS Pro, but all are marked as Get Pricing, with no public prices disclosed. Starter is more focused on channel management, Standard adds PMS, and PMS Pro covers PMS, POS, and Housekeeping. Bookings generated through the Booking Engine and Google Hotel Ads are subject to applicable TDR fees, so buyers should carefully confirm subscription fees, transaction fees, channel connection fees, and implementation costs during procurement.
Third-party connectivity is one of its strengths. The website mentions integrations with Airbnb, HostelWorld, Ctrip, Booking.com, Expedia, and Agoda, along with support for Google Hotel Ads and multiple payment gateways. The API information is relatively detailed, with support for real-time data synchronization, two-way push/pull of inventory, pricing, and booking data, OAuth 2.0 authentication, documentation, code examples, and dedicated developer support. On security, it claims PCI-DSS compliance, 99.99% uptime, user role permissions, activity logs, and payment fraud detection, but does not disclose deeper compliance details such as ISO, SOC, or GDPR.
Its strengths are broad coverage across hotel operations and distribution workflows, making it suitable for small and midsize hotels, hotel chains, multi-property operators, and revenue management or analytics platforms that need API integration and want to reduce switching between multiple systems. The drawbacks are non-transparent pricing, unclear availability of a free plan or trial, and limited disclosure around security and compliance. Support hours are Monday to Saturday on Indian Standard Time, so customers in other regions should assess support responsiveness.
The website does not provide information on access from mainland China, RMB payments, invoicing, or local implementation, so china_access can only be assessed as unknown. If hotels in China prioritize local payments, Chinese-language support, tax invoices, and the domestic OTA ecosystem, they may also want to evaluate local hotel management/PMS and channel management systems. International alternatives to compare include Cloudbeds, SiteMinder, Little Hotelier, and Hotelogix.
โ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on roomsorder.com official site.
roomsorder.com is an India SaaS Tools provider. TG4G tracks its product information, an overall rating of 7.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach roomsorder.com directly.