OrderPay is a UK-based mobile ordering and payment provider for hospitality venues, operated by Hospitality Ordering Solutions Limited. It is positioned as a faster and cheaper ordering and payment solution for restaurants, bars, hotels, golf courses, and similar venues. Its core offering is not a general-purpose acquiring gateway, but an industry-specific solution built around table-side QR code ordering, mobile checkout, pre-orders, and improved in-venue operating efficiency.
Its products include Order & Pay, Pay & Go, Click & Collect, and Terminal. Customers can order and pay via QR codes on tables or bills without downloading an app or waiting for a card machine. Staff can use Terminal to take orders, send them to the kitchen, manage tabs, and collect payments on a single device. Features also include bill splitting, digital receipts, tip prompts, order history, customer feedback, marketing opt-in, multi-level menus, item notes, real-time stock control, refunds, and service wait-time settings. The website states that it works with more than 3000 venues and highlights potential improvements in tips and average spend, though these are platform-disclosed business outcomes and should be validated against a merchantβs own venue data.
On pricing, the website does not publish a full price list, but it states that there are no hidden costs and no minimum term. Terminal rates are advertised as starting from 0.39%++, with custom quotes available based on venue requirements. Integration support is a strong point: OrderPay supports EPOS/order systems including Zonal, Oracle Symphony, Access, Tevalis, Comtrex, PowerEPOS, Newbridge, Deliverect, and Omnivore. Merchants without an existing system can also use a standalone setup, which the site says can go live within 48 hours.
Compliance disclosure is relatively limited. It can be confirmed that the company is registered in England and Wales, but no clear information was found on payment licenses, PCI DSS status, settlement cycles, the acquiring/clearing entity, or specific supported card schemes and wallets. Its risk-control information is more focused on hospitality operations, such as age prompts for restricted products, transaction history, refund management, and the Ask for Angela safety feature, rather than a full financial risk-management framework.
OrderPay is better suited to UK-based restaurants, bars, hotels, and multi-site hospitality operators, especially merchants looking to reduce queues, increase table turnover, improve tipping, and connect to existing EPOS systems. If you need cross-border acquiring, a full developer API, clearly defined global payment methods, or wallet payments aimed at Chinese consumers, alternatives such as Stripe, Adyen, Square, Lightspeed, and Toast should be evaluated. Access from China is not disclosed in the available text and is therefore unknown.
β This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on orderpay.com official site.
orderpay.com is an United Kingdom Payments provider. TG4G tracks its product information, an overall rating of 6.0/10, and a China-accessibility score of Limited (proxy recommended). Click "Visit Official Site" to reach orderpay.com directly.