Order Gurus is an omnichannel ordering and payment SaaS platform for hospitality scenarios such as restaurants, cafés, bars, hotels, and B&Bs. It focuses on unifying online and in-store operations in one platform, allowing merchants to manage order channels such as web, tableside, kiosk, mobile, and reservations while retaining ownership of their customer data.
Based on the main content, its core modules include online ordering and payments, QR-based tableside ordering, smart kiosks, online pre-orders, contactless pickup, digital menu management, real-time management of orders/transactions/customer profiles, as well as repeat-purchase tools such as loyalty points, gift cards, and promo coupons. The platform also supports tableside mobile payments and bill splitting, making it suitable for improving dine-in and takeaway workflows. In terms of integrations, the page mentions synchronization with major Delivery Aggregators and POS systems. Payment partners include Stripe, PayPal, and Fygaro, and the platform says it supports major merchant payment service providers.
Pricing is relatively clear: monthly billing is $99 per store, annual billing is $990 per store, and the multi-store annual plan is $790 per store for businesses with 6 or more locations. The plans include Order & Pay Online, OG Manager App, OG Kiosk App, POS Integration, and Telegram Support. There is also a per-transaction fee: 0.25¢ per transaction on the standard plan and 0.15¢ per transaction on the multi-store plan, excluding payment gateway and bank commissions. The page offers a 30-day free trial and a 30-day money-back guarantee.
Its strengths lie in covering the full front-of-house workflow for restaurants, including ordering, payments, menus, and loyalty marketing. It also emphasizes that customer data belongs to the merchant, which is attractive for businesses that do not want to rely entirely on third-party delivery platforms. Public pricing, no long-term commitment, and the ability to cancel also lower the barrier to initial evaluation. The downsides are that the main content does not disclose management capabilities such as role permissions, team collaboration, or audit logs. Information on data security, compliance certifications, encryption, and data residency is also limited. API, Webhook, or developer documentation is not clearly described, so enterprise-level scalability still needs further verification.
Order Gurus is better suited for overseas restaurant locations, multi-location restaurant groups, hotel F&B departments, and merchants looking to unify dine-in, takeaway, reservations, and loyalty operations. The main content does not provide information about access from mainland China, and its payment integrations are mainly Stripe, PayPal, and Fygaro. Domestic Chinese merchants should carefully verify network availability, currency settlement, tax invoices, and local payment support. If the business operates primarily in China, it is worth comparing local alternatives such as Meituan’s restaurant systems, Keruyun, 2Dfire, and Youzan Catering.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on ordergurus.com official site.
ordergurus.com is an United Kingdom SaaS Tools provider. TG4G tracks its product information, with monthly pricing from $99.00, an overall rating of 7.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach ordergurus.com directly.