NovoSGA Online is a cloud-hosted NovoSGA service provided by Mangati, designed for organizations that need queue calling, service intake, and counter/window management. The page highlights that an instance can be created βin minutes,β with no local installation or configuration required, making it suitable for teams that want to launch quickly without maintaining their own servers.
The product uses a dedicated cloud instance model: each customer gets an independent, isolated NovoSGA instance, with automatic updates so users can keep using the latest version. All plans include SSL/HTTPS and impose no limit on the number of monthly service tickets handled. Billing is primarily based on the number of active users within the organization. It is also compatible with the Mangati ecosystem, including components such as Painel, Triagem, Monitor, and Avaliação, making it suitable for building an end-to-end service workflow covering triage, display screens, monitoring, and feedback.
There are four public plans: R$49,90/month with 2 active users, R$99,90/month with 5, R$149,90/month with 10, and R$249,90/month with 20. All plans include a 7-day free trial, unlimited service handling, and SSL. For support, the two lower tiers include ticket support; the third tier adds email support; and the highest tier provides ticket, email, and phone support, plus priority response. For more than 20 users, customers need to contact Mangati for a custom quote.
The strengths are its low barrier to launch, straightforward pricing, isolated dedicated instances, and unlimited service handling, which makes it friendly for high-volume counter-based operations. Automatic updates and managed operations also reduce IT maintenance costs. The downsides are that the website does not explain key enterprise procurement details such as APIs, third-party system integrations, permission models, backup policies, audit logs, privacy, or compliance certifications. Payment methods are also not disclosed, and larger-scale deployments require further quotation.
It is best suited to small and medium-sized service outlets, front-desk reception scenarios, government or healthcare service counters, and teams that already use or plan to use the Mangati/NovoSGA ecosystem. Access from China cannot be determined from the available text. For similar deployments in mainland China, it may also be worth evaluating local queue management systems, government service hall management software, or appointment queueing and ticketing alternatives within the DingTalk and WeCom ecosystems.
β This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on novosga.com official site.
novosga.com is an Brazil SaaS Tools provider. TG4G tracks its product information, with monthly pricing from $10.00, an overall rating of 7.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach novosga.com directly.