Hosted Reviews is a Google review automation tool built for local service businesses. Its positioning is very narrow: after a job is completed, it automatically invites customers via SMS to leave a Google review, while using a screening mechanism to route dissatisfied customers to a private form instead of sending negative experiences directly to the public review page. The product is clearly aimed at on-site service categories such as cleaning, window cleaning, roof cleaning, gutter services, Christmas lights, and similar field-service scenarios.
Based on the article, V1 supports SMS only. The rationale is that SMS has higher open rates, while email can easily end up in promotions folders. Core features include instant text messages after job completion, automatic follow-ups for non-responders, four tested SMS templates, multi-technician attribution, sending messages under the technician’s name, smart sending windows, and a 14-day cooldown to reduce repeated interruptions. It emphasizes that no CRM integration is required, making it suitable for small operators that already use multiple tools and do not want another complex system integration.
The product features come from real-world operational testing at Top Care Cleaning. The company is based in Grand Rapids, has been operating since 1980, and has 400+ Google reviews. The SMS templates, technician attribution, and cooldown mechanism all come from actual service delivery scenarios. However, the article does not disclose Hosted Reviews’ own customer count, review uplift, SMS sending volume, or industry coverage data, so validation at scale remains limited.
The standalone Reviews plans cost $29/month or $49/month and include a 14-day free trial, with the Growth plan trial requiring no credit card. Compared with similar SMS review tools mentioned in the article that often cost hundreds of dollars per month, its pricing is more accessible for small local service businesses. If a full marketing stack is needed, Hosted Stack bundles are available from $89/month to $199/month, including neighborhood postcards, lead attribution, social content, AI websites, city × service landing pages, SEO blogs, and more.
The strengths are transparent pricing, focused functionality, a low barrier to getting started, no need for sales calls or annual contracts, and no heavy dependency on a CRM. The downsides are that it is currently SMS-only, with no mention of email, WhatsApp, Facebook, or support for multiple review platforms. Integration capabilities, payment methods, and customer support channels are also not disclosed. For teams that need advanced marketing automation or multi-country SMS compliance support, the available information is still insufficient.
It is best suited for small local service teams in the United States, technician fleets, and owner-operators looking to capture positive Google reviews during the ideal window right after service completion. Access from mainland China is unknown; in addition, Google services are restricted in mainland China, so even if the website is accessible, the core Google review use case is not a good fit for businesses primarily serving the mainland Chinese market. Alternatives include Birdeye, Podium, NiceJob, GatherUp, or native Google Business Profile review links.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on hostedreviews.com official site.
hostedreviews.com is an United States Marketing & SEO provider. TG4G tracks its product information, an overall rating of 6.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach hostedreviews.com directly.