deliveryLINKER is a vertical SaaS product built for delivery companies. Rather than replacing an existing dispatch system, it adds a browser-based dispatch board specifically for handling ezcater orders, together with iOS/Android driver apps. It helps established fleets, last-mile delivery providers, and regional dispatch teams connect to ezcater catering delivery orders, with a focus on reducing technical barriers around API certification, GPS reporting, and status-event synchronization.
The product consists of two parts: a dispatcher-side Web Dashboard and a driver-side app. Dispatchers can view a color-coded order board, accept or reject orders, assign or reassign drivers, monitor real-time GPS, and review order history and performance metrics. The driver app provides same-day tasks, navigation for pickup and delivery, one-tap status updates such as “arrived at pickup,” “arrived at delivery,” and “delivered,” plus background GPS reporting. Its core capability is ezcater API integration, including webhooks, lifecycle events, high-frequency GPS tracking requirements, encrypted Token storage, automatic refresh, failure alerts, and retry/recovery after disconnection.
Pricing is straightforward: the first 100 orders are free, with no credit card, no contract, and no setup fee required. After that, billing is based on order Tokens. Pay-as-you-go pricing is USD 2.50 per order, billed at month-end. Silver, Gold, and Platinum packages are also available, reducing the unit price to USD 2.00, USD 1.75, and USD 1.50 respectively. Because it does not charge by driver count or seat, it may offer a cost advantage for delivery teams with larger driver pools.
The main advantage is lightweight deployment: there is no need to migrate historical data or retrain the entire dispatch team. It also addresses specific pain points in ezcater technical certification, such as GPS cadence, status sequencing, and Token management, with clearly defined product boundaries. The drawbacks are just as clear: it is not a full delivery management system, nor does it deeply integrate with existing dispatch software, so real-world operations may require a “dual-screen/dual-system” workflow. Drivers also need to install an additional app. Its business value is highly dependent on the ezcater ecosystem, and companies still need to pass ezcater’s commercial review for insurance, licensing, fleet capability, and related requirements.
It is best suited for delivery companies in the United States or other ezcater-covered markets that already have drivers, a dispatch system, and local delivery capabilities, but do not want to spend heavily on custom development to integrate with ezcater. It is not suitable for restaurants, merchants handling their own deliveries, or companies looking for a general-purpose TMS/OMS. The main content does not disclose access from China, payment methods, or the company’s location, so China availability should be treated as unknown. Its direct applicability to local delivery operations in China is relatively limited; local fleet-dispatching or delivery SaaS alternatives should be evaluated first.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on esperfek.com official site.
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