Cab9 is a vertical SaaS/enterprise software platform for Taxi and Private Hire fleets, covering dispatch centers, driver apps, passenger apps, customer portals, and back-office management. Its website positions it as suitable for ground transportation companies of different sizes, with the core goal of improving dispatch efficiency, customer experience, and fleet operations management.
On the dispatch side, Cab9 supports manual or automated dispatching, predefined business rules, automatic allocation, driver bidding, real-time driver/vehicle tracking, intelligent search, and multiple pricing models. Its management suite covers invoicing, driver payments, and record keeping. The passenger app supports registration, branding, cash/card/account payments, real-time vehicle tracking, trip history, communication with drivers/controllers, and route and ETA updates. The driver app supports accepting jobs, bidding, viewing earnings and commissions, a built-in meter, street-hail recording, navigation integration, and day/night display modes.
The official website does not publicly disclose plans, pricing, or billing metrics. It only collects company information and fleet size through demo booking, so buyers need to confirm implementation fees, monthly fees, app white-labeling costs, payment charges, and integration fees with the sales team before purchasing. Cab9 offers a fairly broad set of integrations, including cloud telephony, payment gateways, multiple payment service providers, real-time flight alerts, aggregator platform APIs such as One Transport, mobile navigation, and map-based route planning.
Its strength is a complete product chain covering the full loop from passenger booking to driver execution, dispatch decision-making, settlement, and reporting. It also supports white-label passenger apps, enterprise customer self-service portals, and cross-operator workshare, which can be valuable for local fleets competing against large platforms. The downside is that the website does not disclose self-hosting capabilities, open API documentation, permission models, data backup details, or security certifications. Only the payment section mentions PCI compliance, so the information needed for enterprise procurement remains insufficient.
Cab9 is better suited to taxi/private hire fleets, airport transfer companies, and dispatch operators with corporate customers in the UK and similar markets. There is no evidence in the source material regarding access from China, so its status is unknown. Payment, local maps, SMS/telephony, regulatory filing requirements, and app store availability all need to be verified separately. For operations targeting China, it is usually also necessary to evaluate local ride-hailing/taxi dispatch systems, the Amap ride-hailing ecosystem, or domestic SaaS alternatives.
β This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on cab9.app official site.
cab9.app is an United Kingdom SaaS Tools provider. TG4G tracks its product information, an overall rating of 6.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach cab9.app directly.