c8software.com.au

What It Is

C9 Software is a vertical dealer management system designed for motorcycle dealerships in Australia. It also serves power equipment, marine dealerships, repair shops, parts retail, and dismantling businesses. It is not a generic CRM or ERP; instead, it combines front-office POS, inventory, workshop management, vehicle sales, financial compliance, payroll, marketing, and website/e-commerce into a single system.

Core Features and Integrations

The product emphasizes “full integration.” Its POS can handle parts/accessory sales, customer orders, stock orders, and deposits. The inventory module provides analytics, identifies slow-moving and out-of-stock items, helps locate hard-to-find parts across dealers, and supports one-click supplier ordering, invoice imports, supplier stock checks, and price updates. The workshop module includes bookings, SMS notifications, service-due reminders, registration plate lookup, scheduling, time clocking, efficiency reports, and vehicle parts diagrams. The sales module supports leads, whole-unit sales, Floorplan, PPSR, warranty registration, sales contracts, and state-level forms. Back-office functions include BAS, EOFY, accounts receivable/payable, rebates, and STP payroll. Marketing supports SMS and email campaigns. Third-party integrations are focused on Australian industry suppliers, AusPOST, PPSR/Rego, STP, and websites.

Pricing and Deployment

Pricing is subscription-based and divided into Tier 1 to Tier 4 by business type, with monthly fees of roughly AUD 430, 330, 230, and 130. Tier 4 requires a C9 website, bringing the final price to AUD 180/month. Pricing is not split by number of computers, employees, or functional modules; all features are available within the same product. The installation fee is AUD 5,500, including on-site installation, two weeks of training, and data migration. SMS, PPSR/Rego, websites, STP, and PayDay Super are charged separately. Deployment uses local data storage with instant cloud backup, and websites are hosted in Australia.

Pros and Cons

The strengths are its deep industry focus, broad feature coverage, clear support for Australian tax and payroll compliance, and included phone/email technical support plus initial training. Local integrations with suppliers and postal services are also practical. The drawbacks are that it is highly localized for Australia, so its tax, registration, PPSR, and STP value is limited in China or other markets; the upfront implementation cost is relatively high; and public materials do not show an open API, permission model, security certifications, or a standard free trial.

Best Fit and Access from China

C9 Software is best suited to small and mid-sized Australian motorcycle dealerships and adjacent industries, especially businesses that want one system to manage retail, workshop operations, inventory, sales, and their website. Access from China is unclear; even if accessible, payments, tax compliance, supplier integrations, and local implementation support may not fit. Chinese users may want to evaluate Kingdee, Yonyou, GuanjiaPo, QinSi, or local automotive/motorcycle parts industry systems first.