acuerda.center

What It Is

Acuerda - Centro de Mediación y Orientación Familiar is a family mediation and family-relationship counseling center based in Las Palmas, Spain. The website emphasizes that “mediation is an alternative way to resolve family conflicts outside judicial proceedings,” helping family members reach agreements without relying on a judge’s binding decision, based on principles of neutrality, empathy, and respect.

Core Features

Its services mainly cover three scenarios. The first is family mediation, especially for separation, divorce, and the resulting coordination around children and family relationships. The second is issues around living together as a family, such as conflicts over rules and boundaries involving teenage children or dependent family members who require care. The third is relationship support for couples, helping address stress, household responsibilities, jealousy, day-to-day communication, and similar issues. Service delivery is fairly flexible, with in-person meetings, phone calls, or video conferences available, and the center can be contacted by phone, WhatsApp, or email.

Pricing

The official website does not publish pricing, packages, session length, or cancellation policies. It appears to follow the typical appointment-based consultation model. Users need to contact the center first to confirm the service scope, schedule, and fees. This lack of transparency may be inconvenient for people comparing services for the first time, though it is also fairly common among localized counseling services.

Pros and Cons

The main advantage is its clear positioning: it focuses on non-litigation solutions for family conflict. Founder Alicia Robaina Espino has a background in social psychology, social work, and family mediation, as well as training experience in family mediation, autism, and psychoeducational intervention, giving the service a relatively complete professional profile. The website also clearly lists contact details, address, and communication channels, lowering the barrier to making an appointment.

The downside is that the site provides limited depth of information. It does not show the mediation process, professional registration details, price ranges, case studies, client reviews, or privacy-handling details. For sensitive services involving families, minors, and intimate relationships, these details can have a significant impact on user trust. The website also does not offer multilingual content and is primarily aimed at Spanish-speaking users.

Who It’s For

It is suitable for Spanish-speaking users who live in Las Palmas or are comfortable using remote video sessions, especially those who want to resolve divorce, custody, family cohabitation, or couple-related conflicts through communication before going to court. It is less suitable for users who need formal legal representation, cross-border legal document handling, or urgent psychological crisis intervention.

Access from China

Judging by the site type, this is a standard brochure-style website and does not appear to rely on obviously restricted services, so it should generally be directly accessible from mainland China. However, its phone, WhatsApp, and local in-person services have limited practical value for Chinese users, making it more useful as an entry point for local family mediation services in Spain.