shortwave.com

What It Is

Shortwave is an AI email client from Shortwave Communications, Inc., positioned as a way to “automate email with AI.” It focuses on using Shortwave Agent to let users organize, write, search, schedule, and perform other email tasks through prompts, and offers apps for iOS, Android, Mac, and Windows. The text suggests the product was built by a former Google team and has received media attention, but the company’s specific location is not disclosed.

Core Features

The core of the product is an AI email assistant. It can identify important emails and to-dos, create AI filters using natural language, automatically label and archive messages, generate email summaries, analyze attachments, and learn the user’s tone from past emails to help write and autocomplete messages. For search, it supports both natural language and Gmail-style filters, and can find answers across team emails and attachments. Collaboration is also a major focus, with shared live email threads, private comments, next-step assignments, shared labels, shared prompts, and templates. It also integrates with Slack, Calendar, Notion, Asana, HubSpot, and its sister product Tasklet, which connects to 3000+ apps.

Pricing

Pricing is subscription-based per seat with annual billing, and a 14-day free trial is available. Business costs $24 per seat per month, Premier costs $36, and Max costs $100. The plans differ significantly in AI usage, search history, number of threads per search, number of AI filters, and support level. Higher-tier plans are better suited to more complex workflows.

Pros and Cons

The main strengths are that AI covers the full email workflow, combining personal productivity with team collaboration, while also offering detailed features such as read receipts, link tracking, follow-up reminders, and scheduled inbox delivery. The drawbacks are that it is more expensive than typical email tools, and some capabilities are plan-limited. The collected text does not clearly state whether it supports non-Gmail accounts, a Chinese interface, payment methods, or data residency options.

Who It’s For

Shortwave is best suited to sales teams, founders, operations teams, customer success teams, and knowledge-work teams with heavy email volumes and Gmail-based workflows. If you only send and receive emails occasionally, the value for money may be average.

Access from China

The text does not provide information about access from mainland China, ICP filing status, or local nodes, so this remains unknown.