momence.com

What It Is

Momence is an all-in-one SaaS business management platform for class- and activity-based businesses such as studios, gyms, spas, and dance schools. It aims to bring scheduling, membership sales, customer communication, marketing automation, payments, staff management, and business reporting into a single backend, reducing the need for merchants to switch between multiple tools.

Core Features

The platform is built around the customer journey. It supports class and appointment scheduling, memberships and class packs, embeddable website schedules, POS, online/offline payments, staff permissions and payroll reports, KPI reporting, on-demand content, and LMS features. For communication, it offers a unified Inbox covering two-way SMS, email, in-app messages, and Instagram/Facebook DMs. Sequences can automatically send customer communications, create staff tasks, and execute account logic. Features such as AI Inbox, Spotfiller, segmented newsletters, gift cards, discount codes, seat selection, community groups, check-in, and access control integrations show that Momence is geared toward end-to-end operations for membership-based offline venues.

Pricing

The captured text shows two pricing references: $60/month and $199/month. Momence also offers custom pricing packages, a free trial, and demo booking. Payment processing fees vary by country; for example, in the United States, online card payments are 3.9%+$0.30, in-person card payments are 3.7%+$0.05, and ACH is 1.8%. The specific features, user seats, or location limits included in each plan are not disclosed, so buyers should confirm the total cost before purchase.

Pros and Cons

Its strengths are deep coverage of vertical use cases and a high degree of integration. Automation and segmented marketing can help improve lead conversion and retention, while reporting covers key metrics such as revenue, payroll, and conversions. The downsides are that the pricing structure is not fully transparent, and information on support, SLA, Chinese-language capabilities, localized payments, and compliance is missing. Payment fees may also have a noticeable impact on high-volume merchants.

Who It’s For

Momence is suitable for organizations centered on classes, appointments, memberships, and repeat purchases, including yoga studios, Pilates studios, gyms, dance schools, spas, clinics, entertainment centers, and salons. It is especially relevant for merchants that want to replace separate scheduling, CRM, marketing, and POS tools with a single system.

Access from China

The captured text does not provide information on access from mainland China, deployment, a Chinese interface, or ICP filing. Its accessibility from China is therefore unknown.