donorbox.org

What It Is

Donorbox is a donation and fundraising suite for nonprofits, covering online donation forms, donation pages, Donate Button, crowdfunding, P2P fundraising, memberships, event ticketing, text-to-give, and Donorbox Live cashless on-site donation Kiosk. The platform highlights that it has served 100,000+ organizations, helped raise $3B+, and supports 96+ countries.

Core Features and Payments

Its main strength is combining fundraising with donor management in one platform. UltraSwift checkout is designed to reduce form abandonment, while Donor Portal and QuickDonate help encourage repeat donations. Its AI CRM provides email management, dynamic segmentation, and action tracking. For payments, the site explicitly supports PayPal, Stripe, Venmo, cryptocurrency, stock donations, and digital wallets such as Apple Pay, Google Pay, Cash App Pay, and Amazon Pay. Online features support 52+ currencies and 15 languages, while Donorbox Live supports 23 countries, 13 currencies, and 17 languages.

Pricing and Costs

Basic online forms, pages, crowdfunding, and buttons are charged at a 2.95% Donorbox platform fee plus payment processor fees, with no contracts and no monthly fee. P2P main campaigns are charged at 2.95%, while supporter campaigns are 3.95%; memberships and event ticketing are 3.95% plus processor fees. Text-to-Give costs $19/month or $50/month, plus an additional 2.95%. Donorbox Live costs $80/month for the first device and $15/month for each additional device, with an extra 1.75% platform fee and Stripe fees of 2.7% + $0.05. Overall, pricing transparency is fairly good, but total costs need to include payment processor fees.

Risk Controls, Integrations, and Service

The platform discloses a 24/7 security team, anti-fraud measures, protection for personal information and credit card data, and claims it can help reduce chargeback fees. It also states 99.99% uptime. For integrations, it can connect with PayPal or Stripe, and forms and buttons can be copied and pasted into websites, emails, and social media. Pro/Premium plans provide more integrations, customization, and analytics tools, but the text does not provide specific API documentation, licensing details, or settlement timelines.

Pros, Cons, and Who It’s For

The advantages are a comprehensive feature set, quick onboarding, broad payment support, and coverage of both online and offline fundraising scenarios. The drawbacks are that pricing for advanced services requires contacting sales, and the offline Kiosk involves device and regional limitations. It is suitable for churches, schools, charities, arts organizations, healthcare groups, animal protection organizations, and other groups that need ongoing fundraising and donor relationship management. Accessibility from China is not disclosed, and payment collection via PayPal, Stripe, and similar services may be restricted for China-based entities. Local alternatives such as WeChat Pay/Alipay charity tools, or international options like Givebutter, Classy, and Fundraise Up, may be worth considering.