tracking.my

What It Is

Tracking.my is a parcel tracking platform in Malaysia. The website describes itself as the country’s largest shipment tracking platform, offering unified logistics lookup, status notifications, and shipping quote services for individual buyers and e-commerce sellers. The site states that it has 1.7 million individual users, 3,800 business sellers, 500,000 tracking queries per day, and a cumulative record of 200 million tracked parcels.

Core Features

The platform is centered on All-in-one Package Tracking, allowing users to enter a tracking number and automatically identify the courier based on its format. It supports real-time shipment status updates, multi-channel notifications, and mobile App alerts. For merchants, it also offers Seller Platform, Tracking Page, Track Button, Tracking API, Integrations, and other tools to embed post-purchase shipment tracking into e-commerce workflows. In addition, the shipping calculator can be used to check and book courier quotes based on postcode and weight.

Pricing

The crawled text does not show specific plans, subscription pricing, API call fees, or enterprise pricing. It only confirms that the platform provides courier quote calculation and booking access. Therefore, before using it commercially, businesses should contact the platform to confirm billing methods, usage limits, and service levels.

Pros and Cons

Its strengths include broad coverage of local couriers, including Pos Malaysia, J&T Express, Shopee Express, DHL Ecommerce, Flash Express, and many other carriers. Automatic courier detection and unified tracking make it user-friendly, while its merchant tools cover tracking pages, buttons, and API access, giving it clear SaaS integration capabilities. The drawbacks are that public information is incomplete, several crawled pages return 404, and there is a lack of detailed information on SLA, customer support, data security, payment methods, and pricing.

Who It’s For

Tracking.my is suitable for e-commerce sellers operating in Malaysia, businesses that need to centrally track parcels across multiple carriers, and platform-based sellers looking to improve their post-purchase logistics notification experience. If a company needs cross-border logistics visibility or strict compliance support, it should first verify the platform’s carrier coverage, API stability, and service commitments.

Access from China

The text does not provide information about availability from mainland China. Actual connectivity, notification channels, and API stability should be tested and confirmed in practice.