Dimension scores are derived from public data and fields; weighted into the composite. Reference only.
Aviviajes is an online travel agency-style e-commerce site for the Colombian market, offering flights, hotels, flight + hotel bundles, travel packages, cruises, travel insurance, and assistance services. The crawled content repeatedly includes welcome and customer support information from Aviatur.com, suggesting a strong connection between its pages or service system and Aviatur, though the text alone is not enough to confirm the exact relationship.
The platform is centered on online search, booking, and payment for travel products. For flights, users can select up to 9 airline seats, book multi-city itineraries with up to 6 segments, and purchase tickets up to 11 months in advance. Hotels, cruises, and destination products are presented around vacation scenarios such as Disney, Cartagena, Mexico, and beach holidays. Fulfillment is mainly handled through electronic confirmation: once payment is completed, a confirmation is automatically generated and sent by email. If the travel date is the same day or service policy restrictions are triggered, the site indicates that online booking is not available and that assistance from an advisor is required.
The site does not disclose a unified commission, service fee, or markup policy. Its FAQ clearly states that electronic payments through Place to Pay do not generate any additional cost for the buyer. Payment options are highly localized, supporting PSE, Visa, Mastercard, American Express, Diners, ATH, Efecty, Codensa, and Bono Regalo, with additional mentions of SafetyPay, cash, credit cards, and debit cards. Change and cancellation fees depend on the airline, supplier, and the fare rules selected, while administrative fees are non-refundable.
Strengths include broad product coverage, detailed payment security explanations, and security descriptions for Place to Pay such as PCI DSS and SSL. The site also provides extensive customer service options, including phone support, WhatsApp, and contact numbers across multiple Colombian cities. Weaknesses include limited transparency around fees, and some services cannot be completed fully online—for example, flight changes require contacting the call center. The brand information also switches between Aviviajes and Aviatur, which may make it harder for new users to understand the service.
It is better suited to individual travelers in Colombia, especially those who need local payment methods, phone-based customer support, and travel assistance. It is not suitable as a marketplace for third-party sellers. Access from mainland China is not described in the available text, so its status is unknown.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on aviviajes.com official site.
aviviajes.com is an Spain Travel provider. TG4G tracks its product information, an overall rating of 5.0/10, and a China-accessibility score of Limited (proxy recommended). Click "Visit Official Site" to reach aviviajes.com directly.