robertarrigo.com

What It Is

Robert Arrigo & Sons is a local Maltese professional inbound destination management company (DMC) founded in 1983. It specializes in providing full-range ground travel services for Malta, Gozo, and Comino to B2B travel operators, travel agencies, and end consumers. To date, it has served more than 3 million travelers and is the leading ground handler in Malta's tourism industry.

Core Features & Pricing

Its core services cover six major categories: accommodation booking, airport transfers, day excursions & activities, group travel, conference & event handling, and custom specialty travel. It also offers B2B partners customized booking portals and XML system integration, allowing partners to check real-time inventory and pricing and complete bookings directly. For C端 users, they can also book over 100 different local activities and attraction tickets directly online through its public day excursion portal.

For pricing, all publicly bookable C端 itineraries are clearly marked with up-to-date real-time pricing. B2B partnership services are quoted on a custom basis based on partnership scale and specific needs, with no public standardized pricing.

Pros & Cons

Pros

• 40 years of local operating experience with strong resource integration capabilities; most transfer and itinerary services are operated in-house, so service quality is well controlled
• Solid investment in technology means B2B integration efficiency is far higher than traditional ground handlers, drastically shortening the booking process
• Full-scenario service coverage, capable of handling everything from individual independent travel to large-scale conferences with 1,000 attendees, with very strong adaptability

Cons

• Operations are focused exclusively on the Malta region, so it cannot meet multi-destination需求
• The website has no Chinese language support, creating a relatively high barrier for Chinese users
• B2B pricing is not transparent, requiring separate negotiation and coordination.

Who It's For & Access from China

The website is currently directly accessible normally. It is suitable for:

• Small and medium-sized travel agencies in Europe looking to develop Malta itineraries
• Independent travelers planning a trip to Malta who need to book local services
• Companies that need to host business conferences or events in Malta.