Pineapple is a digital admin tool for restaurant and hospitality teams, designed to replace paper checklists, fridge temperature logs, cleaning schedules, food safety folders, and recipe specification documents. It focuses on “doing food safety and operational recordkeeping on a phone” and is suitable for restaurants, bars, takeaway shops, cafés, street food vendors, and multi-site hospitality groups.
The product covers front-of-house/back-of-house checklists, opening/closing checks, daily and weekly tasks, fridge and freezer temperatures, cooking and hot-holding temperatures, probe calibration, delivery records, digital food safety manuals, audit reports, cleaning checks, recipe specifications, allergen folders, and document storage. Each team member can have their own account and update tasks from a phone. Every task is timestamped, making it possible to see who completed what and when, which helps track missed checks. Multi-site users can view reports for all locations from a single dashboard. However, the site does not explain role-based permissions, approval workflows, or more granular access controls.
Pricing is straightforward: £29.99/site/month, with the page also showing roughly £30/month/site. Annual billing is £288, advertised as saving 20%. The plan includes unlimited users, no setup fee, no hidden costs, and cancellation at any time, with discounts available for group customers. A 1-month free trial is available with no credit card required, making it relatively easy for small hospitality businesses to try.
The strengths are its focused use case, easy onboarding, and mobile-friendly workflow, making it especially suitable for venues moving away from paper files or Google Sheets. Food safety records, allergen information, temperature logs, and audit materials are stored in one place, which can help prepare for EHO inspections. The drawbacks are that public information does not mention third-party integrations, an API, or developer documentation, and there are few details about security certifications, encryption, backups, and similar areas. For larger restaurant chains, the level of permission control, integrations, and compliance disclosure may be insufficient.
Pineapple is better suited to small and mid-sized hospitality businesses in the UK or English-speaking environments, as well as multi-site restaurant operators looking to reduce paper-based admin and food safety recordkeeping pressure. Access from China is unknown; payment methods are not disclosed, and the product is clearly built around the UK EHO context. Chinese users who need local regulatory alignment, a Chinese interface, invoices, and local payment options may want to evaluate domestic restaurant SaaS products as well, or build a lightweight alternative using WeCom, Feishu forms, and workflow tools.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on thepineappleapp.com official site.
thepineappleapp.com is an United Kingdom SaaS Tools provider. TG4G tracks its product information, with monthly pricing from $38.00, an overall rating of 6.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach thepineappleapp.com directly.