mutumi.co.jp

What It Is

株式会社睦システム is a software company based in Nagoya, Japan, with a long-standing focus on developing and selling systems for the waste treatment industry. Its “むつみの産廃シリーズ” is not a general-purpose ERP system, but vertical business software designed around use cases such as industrial waste, general waste, resource recycling, and demolition. It covers workflows from quotations, consignment contracts, order dispatching, and weighing through to Manifest management, sales, receivables management, and on-site collection.

Core Features and Integrations

The core modules include “むつみのマニフェスト,” “むつみの販売,” and “むつみの収集ナビ.” The Manifest module supports the different performance report formats required by local governments across Japan. It provides unified management of paper and electronic Manifests, JWNET integration, linking of primary and secondary Manifests, creation of consignment contracts, and return/receipt management. The sales management module connects quotations, contracts, dispatching, weighing, sales and purchasing, and Manifest operations. It can integrate with truck weighbridges and automatically generate sales, purchase, and Manifest data from weighing records. The collection navigation module is designed for collaboration between drivers and office staff, supporting mobile entry of collection results, map-based route navigation, GPS route guidance for collection, and dynamic management.

Pricing and Trial

Public information does not disclose standard packages, license quantities, or monthly fees. The Specified Commercial Transactions Act page only states that prices are shown on each product page, and that users should inquire if anything is unclear. Payment is by bank transfer, with transfer fees borne by the customer. The official website clearly offers a free demo, which can be requested via form or phone, and on-site demonstrations can be arranged based on the customer’s business workflow.

Pros and Cons

Its main strength is deep industry specialization, making it especially suitable for Japanese waste companies that need to handle local government reporting, JWNET, mixed paper/electronic Manifest management, and feedback of on-site collection and transport data. It also supports customization, and phone and remote support are clearly described. The drawbacks are that, like many enterprise SaaS products, it discloses limited information on areas such as permission structures, data security, APIs, SLAs, and the exact boundaries of cloud deployment. Pricing is also opaque and requires sales consultation.

Best Fit and Access from China

This product is best suited to companies in Japan engaged in waste collection and transportation, disposal, general waste recycling, and resource recovery. For Chinese companies, direct applicability is limited because it is tightly tied to Japan’s Manifest system, local government formats, and Japanese-language operating environment. Its accessibility from China is unknown. If deploying in China, more realistic alternatives would be local hazardous waste/solid waste management systems, environmental compliance platforms, or industry ERP systems with waste management modules.