SAMI.vet is a cloud-based management system for veterinary clinics and animal hospitals. According to its website, more than 600 veterinary organizations in Mexico have registered on the platform, managing over 16,000 patients. It is not a generic CRM, but a vertical SaaS product built around veterinary workflows, covering electronic medical records, appointments, hospitalization, prescriptions, inventory, sales, and client communication.
Its core modules include centralized electronic medical records, patient/client profiles, smart scheduling with email reminders, digital prescriptions, inpatient monitoring, waiting room management, POS, inventory, sales and operations reports, grooming, boarding, anesthesia, and hyperbaric oxygen chamber modules. Higher-tier plans also include Sami AI, which can generate summaries based on medical records, answer patient-related questions, provide contextual suggestions, and support voice dictation for creating medical notes. The pet owner app allows users to view medical records, request appointments, receive reminders, and get lost-pet alerts. For teams, plans are tiered by number of users and mention support for custom roles, but the page shows inconsistent user limits—5/15 in some places and 3/10 in others—so this should be verified before purchase.
SAMI uses monthly or annual subscriptions, with plans including Essentials, Professional, and Enterprise. Annual billing offers 2 months free when paying for 10 months. The official website does not disclose specific prices. Trial information is also inconsistent: one page says 14 days, while the FAQ and terms say 15 days. The terms state that the trial requires a 50 MXN activation fee and payment method verification. After the trial ends, the selected plan is charged automatically, and the first automatic charge is non-refundable; users must cancel in advance.
Its strengths are broad coverage of veterinary use cases, with AI, voice-based medical records, a pet owner app, and multi-branch analytics providing some differentiation. Cloud access and Excel/CSV import also reduce implementation friction. The drawbacks are the lack of public pricing, no clear information on third-party integrations, open APIs, encryption, or compliance certifications. The trial billing and refund policy are relatively strict, and some marketing claims should be confirmed in the contract.
It is best suited to small and medium-sized animal hospitals in Mexico and Spanish-speaking markets, veterinary chains, and clinics that want to unify medical records, appointments, inventory, and client communication. Access from China is unknown. Given language, payment currency, support time zones, and local compliance considerations, organizations in China should evaluate it carefully. Alternatives to compare include ezyVet, Provet Cloud, Vetspire, or local pet hospital management systems.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on sami.vet official site.
sami.vet is an Mexico SaaS Tools provider. TG4G tracks its product information, an overall rating of 6.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach sami.vet directly.