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Salon Tracker is salon management software from the UK-based Salon Tracker Limited. It has served UK salons for many years and covers tanning, hair, beauty, spa, clinics, barber shops, and solo/mobile operators. It is not a generic CRM; instead, it is built around offline store operations, bringing appointments, client records, checkout, inventory, marketing, and hardware integrations into one system.
Core modules include a color-coded calendar, client information, appointment history, SMS reminders, no-show reminders, EPOS, business reports, inventory management, staff commissions, and advanced marketing. Enterprise adds online booking, online payments, multi-location support, the Siteview App, multiple calendars, and cloud storage. The HQ system can remotely manage pricing, products, and promotions across multiple locations. Hardware integration is a key strength: it supports cash drawers, receipt printers, barcode scanners, fingerprint readers, signature pads, Tmax/Sigma timers, and Dojo Payment Sense terminals. Stripe and Klarna are mentioned for online payments.
Pricing is transparent: Standard £30+VAT/month, Professional £60+VAT/month, Enterprise £90+VAT/month, and Solo/Mobile £45+VAT/month. Subscriptions require a minimum of 12 months, with no setup fee, and include free data migration/support services. SMS credits and hardware are purchased separately: 1000 SMS messages cost £50+VAT, and hardware such as POS equipment and signature pads should also be budgeted separately. The official website offers a free demo and trial, but does not state the trial length, and there is no permanently free plan.
Its strengths are its deep fit for the industry, especially for tanning salons, clinics that need signed records, multi-location businesses, and stores that require POS hardware. Standard/Professional can store data locally and depend less on the internet. Support is available Monday to Friday, 9:00–17:00, and is included in the subscription. Limitations include that it is Windows based, with Mac requiring Parallels or Bootcamp. Local data storage in Standard/Professional means backup responsibility is heavier. Open APIs, compliance certifications, and cloud regions are not disclosed, and its internationalization capabilities are unclear.
It is best suited to UK-based single-location or multi-location salons, tanning centers, beauty clinics, and mobile salons, especially operators that need hardware checkout, SMS reminders, online deposits, and store-level management. The source content does not provide details on access from China. Payments, VAT, Dojo, and related elements are clearly oriented toward the UK market. Chinese users should carefully assess network connectivity, GBP/VAT payments, hardware compatibility, and local SMS availability. If operating in China, it is worth comparing local beauty-industry store systems, the Meituan/Youzan ecosystems, or international alternatives such as Fresha, Phorest, Vagaro, and Treatwell.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on salontracker.co.uk official site.
salontracker.co.uk is an United Kingdom SaaS provider. TG4G tracks its product information, an overall rating of 6.0/10, and a China-accessibility score of Limited (proxy recommended). Click "Visit Official Site" to reach salontracker.co.uk directly.