reservelink.co.jp

What It Is

ReserveLINK (株式会社リザーブリンク) is a Japanese enterprise software company focused on the planning, development, and sales of cloud-based reservation management services. Its core products include the general-purpose reservation management system ChoiceRESERVE, ChoiceRESERVE FINANCE for the finance and insurance sectors, the pre-order system COTOL, and Tsudle for events, training sessions, briefings, and seminars. The company began offering cloud services in 2010. The materials mention use cases including major telecom operators, financial institutions, chain jewelry stores, yoga studios, in-house health checkups for organizations with 100,000 employees, and vehicle inspection/tire maintenance shops.

Core Capabilities

Based on the disclosed information, ChoiceRESERVE is positioned as a cross-industry reservation management SaaS that helps companies match resources such as “people, spaces, equipment, and products” with time slots. ChoiceRESERVE FINANCE targets financial and insurance institutions, emphasizing support from staff familiar with the industry from implementation through ongoing operations. COTOL is suited to popular stores that want to turn orders into reservations, helping limit or manage order volume, order times, visit times, and the number of visitors. Tsudle focuses on training, seminars, events, briefings, and workshops, enabling no-code, intuitive centralized registration management. It also covers lottery-based events, private events, VIP-only events, member events, and internal training.

Pricing and Contracts

The official website content does not disclose specific plan pricing. The terms of service state that fees include an initial setup fee, monthly fees, and possible usage-based charges. Users must pay the initial fee and the first 6-month contract period fee by bank transfer before the service start date. Renewals also require payment for the following 6 months before the current term expires, and fees are generally non-refundable. This model feels more like B2B project-based procurement for mid-sized and large customers, rather than a lightweight self-serve tool that can be activated month to month.

Security, Collaboration, and Integrations

On security, the site repeatedly notes adoption by major telecom operators, city banks, and other organizations with high security requirements, and includes ISMS-related content. In its personal information handling updates, it states that Google reCAPTCHA is used to prevent unauthorized access, abuse, and spam, and that IP address and browser information may be sent to Google. For collaboration, the available information only confirms that the service may be used by the customer’s own business personnel within the contract scope; affiliated companies are not allowed to use it by default. Specific details on roles and permissions, approvals, logs, SSO, APIs, and similar capabilities are not disclosed. Public information on third-party integrations is also limited, apart from reCAPTCHA.

Pros, Cons, and Best Fit

Its strengths are a long track record in reservation management, a product line that covers multiple high-frequency scenarios such as general reservations, finance-specific workflows, pre-orders, and event registration, plus an emphasis on implementation and operational support. The main drawback is limited public transparency: key SaaS procurement items such as pricing, free trials, APIs, permissions, and integration ecosystem all require further inquiry. It is better suited to companies in the Japanese market that have requirements around reservation workflows, industry-specific adaptation, and operational support, such as financial branches, insurance offices, chain service businesses, event organizers, and education or training providers.

Access from China and Alternatives

The website content does not clarify access from mainland China, payment support, or Chinese-language service, so these remain unknown. Its stated payment method is Japanese bank transfer, which may be inconvenient for cross-border procurement by Chinese companies. If the main customer base is in China, local alternatives such as the WeCom ecosystem, 金数据, 简道云/明道云, and 微盟/有赞预约 may be worth considering. For lightweight international scheduling, compare it with Calendly, Acuity Scheduling, or Eventbrite.