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Frankie is a cloud-based Property Operations platform provided by Frankie Technologies Limited, positioned for industrial and large property portfolio operations. The official website emphasizes helping property leaders “plan, think, and act ahead” to extend asset life, increase asset value, and reduce maintenance costs and carbon emissions. Its customers span New Zealand, Australia, and the United States, and it states that it manages 600+ sites and 60+ large property portfolios.
Based on publicly available information, Frankie is not a general-purpose work order system, but an operations control center for large-scale property portfolios. Its modules include maintenance task management, contractor collaboration, asset and lifecycle planning, key dates/compliance obligations, cost management, budgeting, purchase orders, single-task cost tracking, and dynamic reporting. Its cost management solution also supports integration with Finance/ERP systems, explicitly mentioning Xero purchase order and bill matching, simPRO workflows, and enterprise-level custom connections for complex ERPs such as MS Dynamics and SAP.
Frankie does not publish pricing; users need to request pricing or book a demo. The website states that pricing depends on the number of sites, property size/average land area, and selected solutions, with all products billed annually. Its terms specify that fees are based on the Order Form, denominated in New Zealand dollars, excluding GST, and are generally non-cancellable and non-refundable. A typical rollout for a 50+ site portfolio takes around 1–3 months, indicating that implementation is more project-based.
Its strengths lie in its focused industry use cases, making it suitable for complex property portfolios such as industrial, logistics, warehousing, large retail, supermarkets, and schools. It also allows contractors to participate in task handling as authorized users, aligning well with real-world operations and maintenance workflows. Its ERP/finance integrations and CAPEX/OPEX decision support are also deeper than those of ordinary facilities management tools. The drawbacks are low pricing transparency and a relatively long implementation cycle; SOC II and ISO 27001 are still planned for 2026, and public materials do not provide sufficient detail on mobile access, offline capabilities, or granular permissions.
Frankie is better suited to enterprise property operations teams with many sites and external contractor networks, rather than single small properties or lightweight work order needs. The official website does not disclose its accessibility from China, and it is unclear whether Chinese language support, local data hosting, or mainland acceleration is available. Before procurement, companies in China should carefully verify access stability, contract jurisdiction, data compliance, and integration feasibility.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on tellfrankie.com official site.
tellfrankie.com is an New Zealand SaaS provider. TG4G tracks its product information, an overall rating of 6.0/10, and a China-accessibility score of Limited (proxy recommended). Click "Visit Official Site" to reach tellfrankie.com directly.