orderms.com

What It Is

OrderMS is inventory and order management software for retailers, e-commerce/omnichannel merchants, manufacturers, wholesalers, and distributors. Its pitch is to bring orders, inventory, purchasing, warehousing, returns, and sales automation into one platform. It also offers iOS and Android mobile apps, making it easier to check order status and inventory changes on the go.

Core Capabilities

Based on the available text, OrderMS has a fairly complete set of core modules: order processing, real-time inventory tracking, purchasing management, warehouse management, returns management, order tracking, customer communication, inventory alerts, email reminders, mobile notifications, reporting, and analytics. It supports connecting and managing multiple warehouses, stores, and other locations, and emphasizes support for e-commerce and omnichannel operations. On integrations, the official site says it can connect with popular e-commerce platforms, marketplaces, and shipping carriers, and there is also a Shopify Order Management entry point. The terms mention an API that can connect to a company’s existing platforms, but a full integration list is not disclosed.

Pricing and Service

Pricing transparency is relatively good. The Startup free plan is $0/month and includes unlimited orders, shipments, purchases, and 1 user. Regular costs $89.90/month and includes 5 users, unlimited warehouses, mobile apps, and 24/7 support. Business costs $149.90/month and includes 10 users, priority support, and enhanced analytics. Extra users are charged separately depending on the plan, and there is also a $50/month fee for the advanced-plan customer portal. Payments can be made by credit card or other methods accepted by the website, and invoice-based payment is also available.

Pros and Cons

The main advantages are its low-entry free plan and the fact that it “does not limit order volume,” which is friendly to growing merchants. Its feature set covers the main workflows of order fulfillment and inventory management, making it suitable for multi-warehouse and multi-channel scenarios. Mobile apps, reporting/analytics, and notification features can also help with day-to-day operations. The main drawback is relatively limited security and compliance disclosure: the terms indicate that the service may involve unencrypted transmission and state that it is not suitable for handling sensitive information. We did not find SOC 2, ISO 27001, SLA, data center, or backup policy information. The permission system is also only confirmed to support multiple users and authorized users; role-based permission details were not visible.

Who It’s For and Access from China

OrderMS is better suited to small and midsize retail, e-commerce, wholesale, and distribution businesses that want a low-cost alternative to manual spreadsheets and a centralized way to manage orders and inventory. The available text does not provide information about access from China. During a trial, it is worth checking the availability of the website, apps, email notifications, payments, and third-party logistics/e-commerce integrations. If your main business is in China, you may also want to compare local options such as 聚水潭, 旺店通, 金蝶云星辰, and 用友畅捷通.