ivoryprint.com

What It Is

IvoryPrint is a custom packaging and commercial printing service provider. According to the information on its website, its sales office is located in Brampton, Canada, and it serves small, medium-sized, and large businesses in Canada, the United States, the United Kingdom, and Europe. It is not an ecommerce store-building platform, but rather a supply-chain service provider offering branded packaging, retail bags, and marketing materials for ecommerce sellers, retail brands, and industry clients.

Core Capabilities

Its product range covers custom boxes, retail bags, and marketing materials. It claims to produce more than 200 types of box styles and printed materials, including mailer boxes, display boxes, sleeve boxes, handle boxes, food packaging, bakery boxes, beauty boxes, pharmaceutical packaging, paper bags, brochures, stickers, and folders. Its service process includes quotation, design, digital proofing, payment, and shipping. The company emphasizes its in-house manufacturing, design, and quality assurance capabilities, and says it is equipped with printing, die-cutting, finishing, and gluing equipment. It can provide offset printing, digital printing, and screen printing.

Pricing and Transaction Rules

IvoryPrint uses a custom quotation model. Customers need to obtain pricing through a quote form, phone, email, or chat. Quotes are valid for 30 days, and system-generated prices are in USD. Payment methods include wire transfer, check, PayPal, and credit card. Production only begins after an order has been paid for. The standard production time is 8–10 business days after artwork approval, with rush service available. Its return and exchange policy is relatively strict: if an order does not meet specifications, the platform promises to reprint and ship it, but does not offer refunds. If the issue is caused by the customer’s design files, low-resolution images, or problems not pointed out during the proofing stage, reprinting does not apply.

Pros and Cons

The advantages are that it offers a fairly comprehensive product range, covering ecommerce packaging and offline retail display needs; it can provide one-stop services including design, dielines, printing, and quality inspection; and it supports sample requests and multiple file formats. The drawbacks are that pricing, minimum order quantities, and shipping details are not publicly disclosed, which increases the communication cost before purchasing; order cancellation fees are relatively high, with a 50% charge if cancellation occurs during production and an 80% charge if finished products have not yet shipped; refunds are not available, so risk control is especially important for custom orders.

Who It’s For and China Access

It is suitable for cross-border ecommerce sellers, DTC brands, food and bakery businesses, beauty brands, pharmaceutical companies, and retailers that already have branded packaging needs. It is especially suitable for sellers targeting North America, the United Kingdom, and Europe who need custom outer boxes or retail packaging. The website does not provide information about access from mainland China, so china_access is marked as unknown.