haveyougot.com

What It Is

Have You Got (HYG) is a vacation rental booking and property manager network operated by The Have You Got Network Pty Ltd. It serves two types of users: guests looking to book professionally managed holiday homes, and independent property managers, homestay owners, or short-term rental management companies. The platform positions itself as a way to reduce the risks of fake listings, scams, and last-minute cancellations through ID verification and a network of professional managers.

Core Features and Market Coverage

HYG offers property search, destination requests, concierge-style shortlist services, and inquiry referrals between managers. Its destination coverage is relatively dispersed, including the UK, France, Italy, Spain, Portugal, South Africa, Dubai, Australia, the US, Canada, Mexico, Thailand, and more. On the supply side, its key selling point is that properties are managed by “verified professionals,” rather than being an open marketplace with large-scale listings from individual hosts.

Pricing and Transaction Model

The main fee disclosed by the platform is the Booking Deposit: guests pay a deposit through HYG to indicate booking intent. The final legally binding accommodation booking must be completed through the property manager’s standard process. Referral commission is 5% of the total accommodation cost and is paid to the referring manager at the end of the month in which the stay begins. The site does not specify the deposit amount, platform service fees, manager membership fees, or specific payment tools. It only states that booking payments are completed in the local currency and that multi-currency search display is available.

Pros and Cons

Its strengths lie in a clear safety-focused positioning: manager ID verification, a three-strike removal mechanism, and an emphasis on authentic listings and professional service. For complex family vacations or accommodation searches in popular destinations, the shortlist service can also save time. HYG also plants 15 trees for every completed booking, reinforcing its sustainable travel image. The limitations are that HYG explicitly does not take responsibility for the final contract between guest and manager; pricing and terms mainly depend on updates from managers; refunds are handled on a case-by-case basis, with limited standardization; and fee transparency is weaker than that of mature OTAs.

Best Fit and Access from China

HYG is better suited to vacation guests who care about listing authenticity and want human assistance in filtering accommodation options, as well as professional short-term rental managers who want to share customer leads and receive referral bookings. For Chinese sellers, it is not a traditional e-commerce platform for selling goods, but rather an accommodation service distribution channel. It is suitable for teams with the ability to manage overseas vacation rental properties. The text does not provide information on availability or payment support from mainland China, so this remains unknown. Comparable alternatives include Airbnb, Booking.com, Vrbo, and Plum Guide.