KloudHouse is an online white-label property management system under AltPayNet. It is positioned to help property managers handle resident management, billing, facilities/maintenance services, and online collections from a computer. Its target customers include apartments, village communities, townhouses, homeowners’ associations, and real estate developers. Residents and staff can also log in to make reservations, submit service requests, and pay fees.
The product’s core modules cover Resident Management, Support and Billing, Facilities and Services Management, Payments, and KloudHouseKOLLECT/Voucher. On the admin side, teams can maintain resident profiles, track billable activities, automatically generate and distribute SOAs, publish facility availability and rules, process online bookings, and view payment history to simplify accounting. Architecturally, it mentions multi-tenancy, white labeling, multi-user permissions, and exportable reports, suggesting it is better suited to multi-community or branded property operations. However, the page does not show approval workflows, granular permission controls, or sample reports.
Pricing consists of a one-time setup fee, a small monthly fee charged per property unit, and a small percentage fee on online payments. These costs can be passed on to residents as convenience fees, but the exact amounts are not disclosed. Payment methods include credit cards, PayPal, cash, and alternative payment options. For European use cases, there is also KloudHouse Voucher; KYC is required when a single i-Payments transaction exceeds EUR 2,500. Deployment is as a cloud-based web application hosted on AWS. It is currently accessed mainly through the web and is more recommended for desktop use; the mobile app is still under development.
On security, the text states that sensitive data is protected with SSL encryption, AWS provides server firewall protection, and privacy and refund terms are in place. For integrations, it only mentions an API Integration Mechanism and payment platform capabilities, with no public API documentation, SDKs, or specific third-party system list. Support channels include requesting a sales demo, email, and phone. That said, the terms of service also make clear that the platform may undergo maintenance or suspension, and include broad disclaimers around data risk and service availability.
Its strength is relatively complete coverage of the property management workflow, especially the combination of billing, payments, and resident self-service. It is a good fit for property organizations that still rely on offline offices, cash collection, and manual reconciliation. Its weaknesses are limited pricing transparency, an immature mobile experience, sparse information about its integration ecosystem, and relatively heavy payment and legal terms aimed at markets such as Europe and the Philippines.
Access from mainland China is not disclosed, and it is unclear whether the service can be reached directly or whether payments support RMB or local payment channels. For serving properties or communities in China, key areas to evaluate include network connectivity, data compliance, payment localization, and after-sales support time zones. It may also be worth comparing with local smart property/community SaaS platforms, or international options such as Buildium, AppFolio, and Yardi Breeze.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on kloudhouse.com official site.
kloudhouse.com is an Unknown SaaS Tools provider. TG4G tracks its product information, an overall rating of 5.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach kloudhouse.com directly.