InSync Information Technologies Pvt Ltd is a Sri Lanka-based network automation products and services company founded in 2017. Its core product, InSync Automation Engine, is a vendor-neutral network automation and orchestration platform for communications service providers and large enterprises. Its goal is to turn manual, repetitive, and error-prone network operations processes into controlled automated workflows.
In terms of functionality, the platform covers service provisioning and decommissioning, network discovery, state comparison, device/service management, workflow automation, configuration backup, bulk configuration, reports and logs, self-service portals, and customizable dashboards. Architecturally, it includes modules for device communication, processing and logic, access control, a web frontend, and integration. Southbound interfaces support SSH, NETCONF, REST API, SNMP, ST, and logs, while northbound integrations can connect to ticketing systems, OSS/BSS, CRM, DHCP, DNS, IPAM, and SD-WAN controllers. The underlying system is a Python-based core, supports on-premises or cloud deployment, and emphasizes distributed redundancy, fault tolerance, and transaction integrity, with rollback to a known state in case of failure.
The website does not disclose pricing, licensing model, trial availability, or payment methods. The sales process mainly relies on requesting a demo and contacting the vendor for consultation. Deployment requirements are relatively enterprise-grade: CentOS/Red Hat Enterprise Linux 7 or later, 8GB RAM per node, 4vCPU, 256GB disk, a three-node MySQL cluster, NTP, and SSL certificates. This suggests it is aimed more at critical network environments than lightweight scripting use cases.
Its strengths are multi-vendor support, customization, support for both traditional and modern network interfaces, and bundled consulting, training, and use-case discovery services, making it suitable for complex network deployments. The described scenarios are fairly clear for CSP use cases such as L2/L3 VPN provisioning, bandwidth upgrades, CPE management, and SD-WAN orchestration, as well as enterprise scenarios such as access provisioning, firewall rules, and configuration backup. The downsides are that its open-source/closed-source status is unclear, and the public documentation is more solution-oriented than technical, with limited API references, SDKs, plugin development guidance, or version details. Opaque pricing also increases the cost of procurement evaluation.
It is suitable for carriers, ISPs, large enterprise network teams, and capital markets institutions that operate multi-vendor equipment, have strict change processes, and handle large volumes of repetitive tickets. For smaller teams that only need simple automation, lighter tools such as Ansible or Nautobot/NetBox may be a better fit. The source text provides no evidence regarding access from China, so it is rated as unknown; payment and contracting details also need to be confirmed directly with the vendor.
β This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on insyncit.net official site.
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