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Industrial Thinking Limited is an industrial data software and integration service provider based in Redcar, UK. It serves process manufacturing and large industrial complexes, offering capabilities around the Counterpoint suite, Chronicle, Healthcheck, Intuition, OEE, KPI Navigator, OPC Interfaces, and EU-ETS emissions data collection, validation, and reporting. It is more of a data platform and application portfolio for OT/industrial sites than a general-purpose office SaaS product.
Its core value lies in connecting industrial historian databases and control system data, then providing trends, calculations, dashboards, data entry, and reporting through a web interface. Counterpoint Trend supports HTML5 browser access, cross-data-source trending, real-time views, aggregate statistics, event search, expression-based retrieval, annotations, and Excel export. It supports AspenTech InfoPlus.21, Honeywell PHD, OSIsoft PI, OPC, SQL Server, Oracle, ODBC, and more. Chronicle provides remote data entry, drag-and-drop forms, a calculation engine, audit trails, approvals, and AD permissions, making it suitable for compliant data collection. KPI Navigator and OEE focus on real-time KPIs, production efficiency, loss costs, and event/alarm analysis.
The website does not disclose details about licenses, subscriptions, or project pricing, and it is clearly oriented toward sales contact and project-based delivery. Counterpoint Trend mentions that demos and on-site trials can be requested. The new OPC Alarm & Events interface includes a limited-time free consultation package, while Healthcheck also offers an administrator assistance package that includes consulting hours.
The strengths are its broad support for industrial data sources and its coverage of trend analysis, data entry, auditing, KPI/OEE, and OPC interfaces. It also supports cloud/intranet access, on-premises deployment, and partial mobile access. Collaboration features include saved trends, sharing with teams, public/private trends, roles, and AD permissions. The main weakness is that the publicly available information is incomplete: pricing, SLAs, implementation methodology, compliance certifications, cloud security architecture, and China-region service are not explained. Some descriptions mention legacy technologies such as .NET/Silverlight, so the actual technology stack should be confirmed before procurement.
It is best suited to petrochemical, chemical, energy, and similar companies that already have DCS, OPC, and industrial historian systems, and need process analysis, emissions compliance, OEE/KPI, and data integration. It is not ideal for teams that only need lightweight BI or a general-purpose SaaS tool. Access from China is not documented, so it is recommended to test the official website, App Store applications, and the availability of remote support in practice.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on industrialthinking.com official site.
industrialthinking.com is an United Kingdom SaaS provider. TG4G tracks its product information, an overall rating of 6.0/10, and a China-accessibility score of Limited (proxy recommended). Click "Visit Official Site" to reach industrialthinking.com directly.