Rosie is an AI phone answering service for local small businesses. Its core value is helping businesses answer calls 24/7, even when they are busy, closed, or experiencing peak-hour call volume. It learns business hours, services, and basic information from a company’s website or Google Business Profile, then goes live after user review. It can answer questions, take messages, send SMS/email notifications, screen spam calls, and, on higher-tier plans, support appointment booking and call transfers.
In terms of capabilities, Rosie is more of an “AI receptionist” than a general-purpose chatbot. It supports 10+ agent voices, English/Spanish bilingual service, custom greetings, FAQs, call summaries, transcriptions, and recordings. The Professional plan includes spam call detection; Scale adds appointment booking, direct transfers, and warm transfers; Growth supports training files and more complex message-taking scenarios.
For integrations, Rosie offers iOS and Android apps, Zapier connectivity with 1,000+ apps, and direct scheduling with Google Calendar and Calendly. Phone access relies on call forwarding from an existing phone system. We did not find any information about an open API.
Rosie offers a 7-day free trial. Professional costs $49/month and includes 250 minutes; Scale costs $149/month and includes 1,000 minutes; Growth costs $299/month and includes 2,000 minutes. Annual billing gives you 2 months free.
The website SMS conversion feature is an add-on: $50/month for 25 conversations, then $1 per additional conversation. One thing to note is that if you exceed the minutes included in your plan, service will not be interrupted; instead, you will be automatically upgraded to the next tier. This is convenient, but it may also make budgeting less predictable.
Rosie’s strengths are its simple deployment path and ability to quickly learn from a website and Google business profile. It covers the most common small-business phone scenarios: answering calls, handling Q&A, booking appointments, notifying teams about leads, and filtering spam calls. Its pricing is also attractive compared with human answering services.
The limitations are also clear. Publicly available information indicates support only for English and Spanish, with no Chinese support. Details about the underlying model, open APIs, data retention, and compliance are not disclosed. Key features such as appointment booking and call transfers require higher-tier plans, and answer quality depends heavily on the completeness of the company’s business information, FAQs, and training files.
Rosie is best suited to local service providers in the U.S. or English/Spanish-speaking markets, such as home services, HVAC, plumbing, law firms, property management, salons, and auto services—especially teams that may lose business whenever they miss a call.
For Chinese companies, Chinese-language support, compatibility with U.S. phone systems, Google ecosystem availability, and payment accessibility are all unclear. Network accessibility from China is also unknown. If your primary customers are in China, it may be better to first evaluate local intelligent outbound calling/customer service platforms, WeCom customer service solutions, or alternatives that support Chinese voice bots.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on heyrosie.com official site.
heyrosie.com is an United States AI Apps provider. TG4G tracks its product information, with monthly pricing from $49.00, an overall rating of 8.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach heyrosie.com directly.