Getfly CRM is a Vietnam-based CRM platform for businesses, especially SMEs. It focuses on end-to-end customer management and customer care across the pre-sales, sales, and after-sales lifecycle. The site states that it has served 6000++ small and medium-sized businesses and highlights 14+ years of supporting Vietnamese companies in their digital transformation. Rather than positioning itself as a single-purpose sales tool, Getfly is presented as an integrated CRM covering customer data, marketing automation, KPI management, and mobile work.
In terms of functionality, Getfly’s key modules include centralized customer profile management, unlimited customer lists and data management, real-time call and interaction tracking, order/contract/quotation management, customer service quality tracking, and automatic customer segmentation by needs, behavior, and source. On the automation side, it supports Email/SMS/ZNS outreach, customer nurturing workflows, appointment reminders, and Workflow automation. Managers can set KPIs for departments and employees, and view automated reports for customers, revenue, sales, and more. Mobile access is a major selling point: the App and PC versions sync with each other, allowing users to manage customers, tasks, and KPIs from their phones. For integrations, the site only mentions an open connection ecosystem, thousands of partners, and API connection documentation, but does not provide a specific list of integrations.
Pricing information is not sufficiently transparent. The site clearly offers a “30-day trial” and repeatedly mentions that Mobile App CRM can be activated at 0đ cost with full-featured free use. At the same time, there are entry points for “quotation/service packages,” suggesting that paid plans may exist, but specific prices, seats, and feature limits are not shown. On security, Getfly claims compliance with ISO 27001:2022 and provides data encryption and strict permission controls, which are important for CRM use cases.
Its strengths are broad functional coverage, making it suitable for sales, customer service, and management teams that want to unify customer data, track conversions, and measure team performance. The mobile app and fast activation also make it a lightweight option for SMEs getting started. The main drawbacks are that public materials provide limited detail on pricing, deployment options, permission controls, API capabilities, and third-party integrations, which increases the evaluation cost for cross-border teams. Getfly is best suited to SMEs operating in Vietnam that need a localized CRM and use local outreach channels such as SMS/ZNS.
The collected text does not include information about access from mainland China, payment methods, or Chinese-language support, so its availability from China is unknown. If a China-based team needs stable local access, invoicing, and integration with the domestic ecosystem, alternatives to compare include 纷享销客, 销售易, and 悟空CRM. For more international options, consider Zoho CRM, HubSpot CRM, and Salesforce.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on getfly.vn official site.
getfly.vn is an Vietnam SaaS Tools provider. TG4G tracks its product information, an overall rating of 7.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach getfly.vn directly.